Richard M.
Can’t rely on full star customer service or website
Customer service and website is terrible they try to mask how bad the website and customer service is by advertising how they give out so much free play to attract customer but it is false, they usually only give out free play if you deposit with Zelle, crypto or Venmo that’s it even though they have like 7 different way to deposit money. deposits can take up to 5 minutes, withdrawal can take up to 4 to 5 hours if you lucky only on fridays and mondays. They don’t care about there customers even when issue rely on there website for example, I made a parlay ticket for 100 dollars and there website duplicates my parlay ticket and submit two of the same tickets same exact time 100 dollars each for the same exact picks, contacted customer service inform them of the error due to there website and was told sorry we can’t cancel bets, even though it was there website fault they did not care. So be careful when you submit your tickets because it’s a possibility that system will submit your ticket twice and charge you twice and customer service will not take accountability for it. Due to this issue which is a big issue not being able to trust the website and customer service when dealing with your actual money I stop using full star best of luck to the people who is using the website though.