FruitBouquetsReviews of fruitbouquets.com

One star only because I was forced to. Don’t ever go through this company or 1800 flowers. For 3 separate days I was told my order would arrive. My recipient was not contacted as they kept saying because I used MY phone number for this exact reason. No calls. I was in constant contact with the person receiving and they were home. I kept getting the runaround with the delivery attempt and calls lie. Then they slipped up and said product availability was an issue. It’s been nothing but lies and I’ll be waiting for this refund thats supposedly coming, and will be calling my credit card company and BB/FTC and whoever else I need to take this further if needed. I gave 1800 flowers a second chance from their screwup a few years back but never again with this half rate company and it’s affiliate company!

if i could give this place NO stars then I would. I placed an order and within minutes of placing it, I realized I needed to switch it from a residential to a business so my loved one could get their order before the workday was over. I contacted the place immediately. They told me they couldn’t do it, but that they would make sure my order came before six, I tracked the order religiously all day and it said for hours that it was out for delivery and then one of the times I checked around 5 PM. It suddenly had a little caution symbol so I had to contact the live agent and ask what that was about again. The live agent told me that the delivery service claimed my recipient was unavailable, which I knew wasn’t true because I was actively texting the recipient all day. The live agent asked me to ask the recipient if they had been contacted because usually they contact the recipient first I asked the recipient and he showed me that he had no missed calls from anyone. I am also astounded that I did not get contacted when I am the buyer if they were running into any troubles with the delivery. I had to go out of my way to find out that my order wasn’t delivered. No one tried to contact me or the recipient when I complained about this and asked for a refund they told me that I could start the process at 8 PM so I reached out and then they claimed they could not give me a full refund but that they would give me a refund on the shipping fee and re-deliver my order the next day then a few minutes later claimed that they couldn’t even give me a refund on the shipping fee and could only redeliver my order. I spent literally 70 dollars on this and still don’t know if my loved one is going to receive the order. complete scam do not waste your money

Horrible! Claimed they delivered my gift and who knows where that went. Kept calling asking as the customer service barely speak English and had no answer. They sent a email saying their would be a replacement the next day and nothing came again. This place is a scam! I asked for refund and she acted like she couldn't do that until the florist confirmed. That doesn't make any sense.

I ordered small cake with chocolate covered berries to be sent to friend on her birthday. Neither cake or berries were delivered. I was never notified that entire order substitution would be made. They delivered some chocolates instead. I would have cancelled the order if I known. If I had wanted to send some chicolates I could have doordashed some chocolates from a local drug store for a fraction of their charges.

Never delivered my order. Watch when you try to order from edible arrangements. Fruit bouquet.com will redirect you to there site. Then rip you off. They don't have a customer service available you have to hunt for customer service online.They lie and say they will resend your order.Then they give you a early morning delivery time like 9am or 10am

Rip off, wrong item was sent, I was promised a refund I never received it I will be letting the Better Bus Bureau know. They're a rip off and fraudulent!

They didn't deliver that order on time they didn't deliver the order together they made no attempt to communicate with me after I tried to discuss my issues the pretzels were stale and the strawberries just never got there on time

i was promised the order to arrive no later than 8pm and it was passed the time. and they said they’ll deliver it the next day and i said i wanted a refund. they said they’ll give me a service refund that was no where near half of what i paid for so i said no a full refund. so far i got the receipt for it but didnt get the actual refund yet. literally stressed me out and was embarrassed that my loved one didn’t get a gift they should be expecting.