FruitBouquetsReviews of fruitbouquets.com

Do not, ever use their services. I placed an order for a Birthday, I paid extra for it to be delivered on time. I received an email the day of the expected delivery claiming a delivery attempt has been made. The recipient has been home all day plus has a door camera which did not capture any delivery attempts. I contacted them after receiving the email they assured me that it will be delivered on the day requested. The day has come to an end and no delivery was made. I contacted them again and all they can do is apologize. An apology does not fix a ruined birthday. Do not waste your money.

Horrible service...I ordered and they messed up the delivery twice in a row to a very important customer..don't order from this sham of a business unless u want to be disappointed

I wish I would have read these reviews before placing my order. Delivery was late, sent to the wrong address and not what I paid for. I called Customer Service 3 times during the day and they were useless. The third time they disconnected... This company has major problems ---- don't trust them with your special occasion. A complete rip off.... :-(

Placed an order for an arrangement to be delivered to a client. The website payment system said that my credit card information was entered incorrectly, however, a charge to Shari's Berries went through to my credit card immediately -- have text and email alerts set up to notify me of any charges to my cards, so I know the charge was approved by my card issuer instantly. Called the local store, she took my name and number and said she would look for the order and call me back. I then called the 800 number for FruitBouquets.com, was placed on a lengthy hold. Finally get a representative, customer service cannot find my order and now I'm on hold again with the billing department to get a refund since they cannot find my order. Meanwhile, local store owner called me back to say she cannot find my order either. Their website payment/ordering system is completely broken -- charged my card (with a sister brand), but never returned an order confirmation or order number. This has wasted over an hour of my day so far. Not a good way to deal with the public or a business customer. As far as I'm concerned, this website is fraudulently collecting and charging customer's credit cards and not even providing an order confirmation much less any goods or services in exchange. Never again.

The site said edible arrangements (another company) when I called to make sure. Said they were that co. They were not. Arrangement sent was awful. A few sparse pieces of fruit ( browned pineapple) on a bed of Kale! Very small and completely different than the picture of the arrangement I chose. My friend called saying I know you would not have ordered this. With some effort, I got a refund. The actual company I wanted, edible arrangements, said this has been happening because I went to them, at first, with the complaint.

Do not use this company. I wish I read the reviews before ordering. I called them several times during the day to find out when the package was going to arrive. I ordered the product early in the morning and it still wasn’t there by 3 o’clock, by 5 o’clock and by 8 o’clock. The person on the phone had the nerve to tell me they were going to deliver it tomorrow. I canceled the timely order.

Super cheap looking and poor quality. Definitely overpriced and disappointing!

Horrible experience. (Payment was to Sharis Berries/ same company). Needed a double fruit plate for a business grand opening. Said in order that we needed a morning delivery due to us opening a noon. Order showed up at 4:40pm. Refused to accept the order. Awaiting refund now. I will never order any of the Fruit Bouquet, 1-800-flowers, or Harry and David brands. Horrible companies!