FruitBouquetsReviews of fruitbouquets.com

Item never received.

I had to cancel the order that was placed because it was not delivered and I was unable to get a redelivery date. So Intacart to the rescue!

How absolutely disgusting customer service. I sent a fruit bouquet to a friend in the hospital. She go discharged today, the same day it was to be delivered. I chatted with a customer service rep that told me all they could say is that it would be there by 8pm. I asked them to cancel the order and I would place another to go to their residence rather than the hospital. They said they could not because the order was being prepared. All I got were canned messages. I got an email 2 hours later saying they were now preparing my order? NEVER AGAIN WILL I ORDER FROM THESE PEOPLE. Please learn from my mistake, send it to your own house or their house and someone can hand deliver it.

My order was never delivered

one star is one to many. I sent this information to my son-in-law. He ordered something for her 94th birthday with a note on a card from him. Needless to say, she did not get her order, she received a different order that did not have her name or her address. She ended up with a platter that was intended for a family of a passed love one. Fruit bouquets, sent mom her order the next day, but no card. She had no idea who sent it nor did she get her personal message from my son-in-law. DO NOT BUY FROM THIS COMPANY!!!! And to top it off, who in their right mind eats the core of a pineapple? On the platter, it has chocolate covered pineapple cores....

My boyfriend set up my original delivery for 4/4/24. I sat around all night after work for a no call, no show. He had to call and they set up a redelivery for 4/8/24. I was unable to receive it this day and my boyfriend called back to reschedule it to 4/10/24. They still delivered it on 4/8/24 while I was out of town. They did not deliver it on 4/10/24. I had to reach out myself to set up a redelivery for 4/12/24. I'm writing this on 4/11/24 so hopefully they deliver and end this inconvenience. They also would not share any information on their local shop so I could speak to them and track the delivery with the source. I find that suspicious and will advise my BF to order from Edible Arrangements for further surprises.

Truly a terrible experience, customer service is horrible. They lost my delivery couldn’t locate it after providing all information then refused to provide refund. This company scams peoples.

didn’t deliver what i payed for on time