FropheReviews of frophe.com

Absolutely ridiculous. Do not order from this company. It is one hundred percent scam. I paid 8 dollars extra to receive the item within 5 business days for someone’s birthday. It has been 13 days, and I have not received the item yet. Their delivery tracking site is also one big scam because it showed me that item should be here 6 days ago, but the screen and delivery information keeps changing. The company is in China and I had no choice but to dispute the claim today after 13 days. I have to wait for my bank and I ended up buying another gift

This business is very bad! They don't communicate with customers and don't answer emails, specially when you ask for refund. They are fake, deliver damaged product and steal you money. Return policy is a lie bcs when you try to return product, they just ignore you.

A) This company is in China B) I paid $7.99 for 3-5 day, expedited shipping. I received the product 16 days after the order was made C) I asked 2x for a refund of the $7.99 and received no response and no refund D) The product was purported to be sterling silver. It is not.

Do NOT buy anything from Frophe, the items looks NOTHING like the pictures. The necklaces I bought have so many flaws and they just look cheap (not 18 k gold plated nor sterling silver as promised), and you would think they were made by a kid. Frophe also refuses to give a refund so unless you want to spend money on something that is not wearable do not purchase from Frophe. They have only good reviews on their website 'cause the reviews has to be approved by them before being published.

Terrible misleading order on 5/4/23. Did not recieve as promised . Not told their shipping wouldn't dealer for mothers day. I would not do bussiness cause they gave false hope product would be recieved. Recommend to take your bussiness elsewhere. Should have told me that they wouldn't guarantee dealer . Now Mothers day without gift. Shameful

I ordered two necklace one for Me and one for my friend at The same time i did The order and pay it The same time then i just get one necklace witch is mine but i need my friends necklase because of her birthday. I wrote and wrote and emailed them and There is no answer. So no necklase or no money back !!!! And no answer

Ordered a necklace via priority service and paid extra for it. It should be with me within 5 - 7 days. Now we have ten days since the order and it's still in China.

If you would like your order to arrive on time and to not have to keep chasing customer services, LOOK ELSEWHERE. The company don't notify you when you buy the product it will take at least 5 days to make, which in my opinion they should. So when you pay for an item to arrive in 3-5 days factor this in. Mine actually took 19. So despite paying extra for business class shipping my order was almost 2 weeks late. When I asked where my item was I was told told to wait! I've asked for a refund but thus far this has been unsuccessful. Safe to say I won't use this company again.