FreshhouseshopReviews of freshhouseshop.com

DO NOT BUY ANYTHING!! Ordered last October a quilt-received the quilt. When I finished paying for quilt, I got an offer for a comforter set and matching rug-I purchased it. NEVER received the comforter set! I received the rug from my second order, so I know they got it. Tried to give me same tracking number as the quilt to say they sent it. I Have been contacting them for months with no luck. Then I received multiple fraud charges on my account from overseas within 14 days of second order. DO NOT WASTE YOUR MONEY!!!!

I wish I'd read these reviews before I ordered a quilt from this company. My order hasn't even left China yet and it's been over two weeks. They really think they can compete with Amazon? My experience with Temu has been awful too. Both of these companies try to lure you with cheap prices but I'm learning - you get what you pay for. Never again. Omg! After 4 weeks the quilt finally arrived and it is absolute garbage. Fabric feels more like plastic than the cotton it is supposed to be. I will never use it. Their return policy is ridiculous. You have to pay return shipping to Singapore - if they even allow you to return it. The cost of return return shipping is more than the item is worth, so I'm guessing they don't worry too much about customers returning their garbage products! WHAT A SCAM! Don't buy from them!!!

Quality of material is cheap. I tried to return the area rug and they refused. The photo of their rugs for sale doesn’t represent what they sent to me. The rug fabric looks like shiny polyester material you would make a cheap bed spread with, not a rug.

The product is garbage. One star is too much!

Awful experience thus far! 1 star is too many!!! Ordered curtains. Waited forever. Picture online not actual curtain recrived. Asked for return label and refund the day I received them after opening 1 of the 3 sets ordered. Cheesy curtains. No response and when they did respond they offer percentages and not full refund or return label. I'VE BEEN SCAMMED! UGH Funny .. they asked if I was happy with their service after many many requests for my refund...HA! Answer to their question is what customer service?! And a BIG FAT NO! NOT HAPPY AT ALL.

I have yet to receive my rug or my refund. This transaction started the 1st part of Dec 2023. It is now the end of March 2024. There has been no response to the last email .....and there have been several. Please protect yourselves and your money.

I ordered curtains. After a month they arrived. The advertisement showed tan colored curtains w a black print. The curtains that showed up were pink w a grey print on them. They WOULD NOT refund me my $, even though they have on their website that descriptions that dont match the product are a reason for a refund!! DONT USE THIS WEBSITE!!

This was a complete rip-off. Warning! DO NOT ORDER FROM THIS COMPANY. They advertised the products as a rug, this is not a rug it is a mat. The mat does not look anything like the picture. The patterns are so blurry and the colors are not defined at all. I sent an email to customer support and haven't heard from them. And to be honest I don't expect to hear from them. Warning to anyone thinking about ordering from them, you will not get what you pay for. IT IS A MAT NOT A RUG.