French Touch TravelReviews of french-touch-travel.com

Thank you to Olivia at "French Touch Travel" for orchestrating such a wonderful trip for my family and I to London and Paris. This was our first time traveling to Europe and it was a great adventure! Olivia was very instrumental from the very beginning (about 8 months prior to travel) with providing key travel information/recommendations and a very detailed daily itinerary including sightseeing and restaurant suggestions. The app that we utilized during our trip was excellent in that everything was at our fingertips - itinerary, tickets, maps, messaging with Olivia, etc. The trip began with an unexpected illness on our first day in London, but Olivia promptly assisted with rescheduling our walking city tour with Sean - who was great - and getting us back on track. Afternoon Tea at the Ritz and the "Mrs. Doubtfire" play were the highlights in London. Our journey in Paris began with a very enlightening Black/Jazz History Tour with our walking tour guide Maeva, who was absolutely terrific! Her knowledge and up-beat personality (especially with the kids) was absolutely remarkable. We learned a lot about some very famous Black Americans (e.g., Josephine Baker, Miles Davis, etc.) and enjoyed our first authentic French crepes during our walking tour - but definitely weren't our last in Paris! One of the key sights we wanted to see in Paris was Notre Dame since it's reopening. Tickets are difficult to obtain, but Olivia was able to secure tickets at the last minute and called us to make sure that we would be able to make it. We saw so many wonderful sights in such a seemingly short period of time in London and Paris (e.g., the Elizabeth Tower aka Big Ben, London Bridge, Tower of London, Buckingham Palace, Arc de Triomphe, Louvre Museum, Notre Dame, Sainte Chapelle, Eiffel Tower, etc.) to include a day trip to Walt Disney Studios and Disneyland Paris. The trip could not have ended more perfectly with an evening dinner cruise on the Seine with breathtaking views of a lit and sparkling Eiffel Tower. Seeing the Statue of Liberty (which we did not know existed in Paris) next to the Eiffel Tower at night was absolutely breathtaking. This was my first time utilizing a travel agency for any trip. I know for sure that should we take another trip to Europe I will definitely contact Olivia @ French Touch Travel to assist with travel plans. Merci Beaucoup Olivia for helping to make this a family vacation that we will be talking about for years to come!

The team at FTT was great. They all worked together to make sure my family had a wonderful experience. Anytime adjustments were needed they were quick to communicate and ensure everything went seamless. The trip had something for everyone and their recommendations were spot on. I can't say enough about how easy the experience was and how they made sure all I had to do was relax and enjoy the trip.

Alexia was so easy and wonderful to work with. We went through a few iterations of the itinerary and she was flexible and had lots of ideas and suggestions. The final itinerary was perfectly tailored to our family. Once there, we found the app so easy to use and helpful. They provided easy to follow directions to each location, every driver or tour guide's name and number were listed and confirmed and each one reached out to personally confirm with us on the day of the tours. Tickets were all easy to access via the app so if we left paper versions in the hotel, no problem! Also, the team was super responsive. We had a train delay and they responded immediately with guidance and alternatives. The recommended hotels fit us perfectly. The guides were all exceptional - knowledgeable, engaging and made the kids laugh. I can't imagine planning or executing this trip on my own. Alexia and her team truly organized and helped execute a trip I know my family will remember for a lifetime.

Olivia, our agent listened to our requests, and was incredibly knowledgable about our destinations. All the details were worked out by her so that I could enjoy the trip with my family. 5 stars for sure, highly recommend, and plan to use again!

The trip that was planned for us was exactly what we requested. It was very well planned out and was seamless. Every detail was listed out for us, including how long it would take to get to our destinations by foot, vehicle or public transportation. Olivia, our agent, was incredibly responsive and made any requested change immediately. She was available by text at all times and very resourceful. The app that was used was very easy to use and had a text feature that we could all see and reply to. I would highly recommend Olivia and Zicasso. This is our third time using Zicasso and we have been extremely happy with them on each trip.

Olivia and her team were VERY responsive to all of our needs.

French Touch Travel did a great job of listening to our interests and planned a good variety of events and activities. They also checked in periodically via chat during our stay and volunteered assistance, advice and optional services which was very helpful.

I recently traveled to France and Spain with French Touch Travel, and I can’t praise them enough for the outstanding service they provided. From the moment I reached out to them to plan my trip, I knew I was in good hands. Their team was incredibly attentive, tailoring every detail of my itinerary to my preferences. What truly set them apart was their responsiveness during the trip. As we continued our journey to Spain, the seamless transition between destinations was remarkable. They had arranged everything down to the smallest details, from transportation to guided tours. The local guides they partnered with were knowledgeable and passionate, making our cultural experiences in both countries unforgettable. French Touch Travel also went the extra mile to include unique experiences that we would have never discovered on our own.