FREESKY eBikeFREESKY has spent 20 years pioneering the R&D and sales of electric bicycles, driven by a vision to create eco-friendly transportation without sacrificing performance or style. Over time, we’ve grown into a trusted manufacturer known for integrity, innovation, and a commitment to excellence. Our official brand store: www.freeskycycle.com, features our latest products and connects a thriving community of passionate riders.
FREESKY eBike (freeskycycle.com) has 702 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Lee S.
Really good bike and good quality came within 3 days and really pleased with it great bit of kit if you get this bike you will love it good ride and well made
Response from FREESKY eBikeSep 29, 2025
Thank you for the amazing 5-star review!
Ergio B.
J'ai un freesky swift horse depuis 2 saisons et je l'adore! De plus, le service après vente à distance est tout a fait exceptionnel. N'ayez crainte que si vous avez des bris ou anomalies, freesky s'occupe de vous rapidement et vous envoi de qu'il faut. A date ils ont toujours tout fait pour corriger les trucs qui on fait défaut.
Response from FREESKY eBikeSep 29, 2025
C'est génial d'entendre que ton expérience avec le **Swift Horse** et le **service après-vente** a été aussi positive ! C’est vraiment un atout quand une entreprise assure un suivi rapide et efficace, surtout en cas de souci avec le vélo. Ça donne vraiment confiance et montre que Freesky est là pour ses clients, peu importe le problème. Tu as mentionné que le service après-vente a toujours été réactif, ça fait une grosse différence pour se sentir soutenu. As-tu eu des soucis majeurs avec ton vélo, ou étaient-ce des ajustements mineurs?
Andre
I absolutely love this e-bike! The suspension is smooth, delivery was incredibly fast, and assembly was fairly straightforward. It's quick, fun, and the 25A Samsung cells battery lasts a long time—perfect for longer rides. It’s also super good-looking! The seat is comfortable, steering is precise, and the color matches the product images exactly. All in all, an excellent bike and a great company. Highly recommended!
Response from FREESKY eBikeSep 29, 2025
It sounds like you're having an amazing time with your e-bike! The combination of smooth suspension, long battery life, and excellent design really makes a difference when you're out for long rides. The fact that it’s comfortable and the steering is precise just adds to the overall experience, right? Also, it's always a bonus when the bike looks as good as it rides. What model are you riding, and how have the longer rides been for you? Have you taken it on any specific trails or trips?
Kormis
Whenever I have a problem an individual named Jensen always helps me he is outstanding please keep him with your company
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your kind words! 🌟 We’re thrilled to hear that Jensen has been so helpful to you. Your praise will definitely be passed on to him—he’ll be so happy to hear it! We’re committed to providing you with excellent service, and having outstanding team members like Jensen is a big part of that. Thanks again for your support! 😊
Lawrence C.
Great communicating with rep Jensen. He was very helpful before and after my purchase. Freesky is one of the few brands that offer such a high capacity battery. So far I am enjoying my bike and it seems to be very good quality.
Response from FREESKY eBikeSep 29, 2025
Thank you for your wonderful feedback! 🙏 We're so happy to hear that Jensen was able to assist you both before and after your purchase, and we’ll be sure to pass on your kind words to him. It's fantastic to know you're enjoying your bike and that the quality is living up to your expectations. We’re proud to offer high-capacity batteries and are glad to hear they’re making a difference for you. If you ever need any further assistance, don’t hesitate to reach out. Enjoy your ride! 🚴♂️💨
Michel L.
Tout était correct satisfait
Response from FREESKY eBikeSep 29, 2025
Thank you for the amazing 5-star review!
Denis
The team is amazing. Answered all my questions in not time. One I received my bike: WOW!!!! What a machine! The quality of assembly, materials, power and looks! After sale, i still in touch with the selling department and what an amazing service they provide!
Response from FREESKY eBikeSep 29, 2025
Wow, thank you so much for the incredible feedback! 🌟 We're thrilled to hear that the team was able to answer all your questions quickly and that you're loving your bike! It's fantastic to know that the quality, power, and design have impressed you. We're also so happy to hear that you’re still receiving great support from our after-sale team. We take pride in offering top-notch service every step of the way. If you ever need anything else, we’ve got you covered! Enjoy your ride, and thanks again for choosing us! 🚴♀️✨
Harold
My frame on my eurostar pro broke they gave me 3 options and I picked the best one for me . It took 2 days total start to finish. Very happy with the experience
Response from FREESKY eBikeJan 20, 2026
Thank you for sharing your experience, Harold. We’re sorry you had to deal with a frame issue, but we’re glad our warranty team was able to offer clear options and resolve it quickly. It’s great to hear everything was handled smoothly and that you’re happy with the outcome. Thanks for choosing Freesky! 🚴♂️
