John M.
Well made and performs as promised
Great fit and finish, strong motor and brakes. A good value for the money.
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your incredible 5-star review!

FREESKY has spent 20 years pioneering the R&D and sales of electric bicycles, driven by a vision to create eco-friendly transportation without sacrificing performance or style. Over time, we’ve grown into a trusted manufacturer known for integrity, innovation, and a commitment to excellence. Our official brand store: www.freeskycycle.com, features our latest products and connects a thriving community of passionate riders.
FREESKY eBike (freeskycycle.com) has 702 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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John M.
Great fit and finish, strong motor and brakes. A good value for the money.
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your incredible 5-star review!
Tom R.
I needed technical advise on several items Made contact with Horland He was super helpful and knowledgeable without his help I would still not be riding So thanks to Horland i am riding and enjoying the Alaska pro He was understanding and very responsive
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Horland was able to help you with all your technical questions and get you back on the road with your Alaska Pro. It's great to know that his expertise and responsiveness made such a positive difference for you. We pride ourselves on providing excellent support, and it’s clear that Horland delivered just that. Thank you for your kind words, and we’re so happy you’re now enjoying your bike! If you ever need further assistance, don’t hesitate to reach out – we’re always here to help.
Mike S.
Customer service and great bikes!
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your wonderful 5-star review!
Chris M.
I lost my Key. Thanks to Horlan and his ability to resolve this for me. The process required a few email exchanges, and without hesitation, the matter seems to be in good hands, and I'm glad I purchased a Freesky.
Response from FREESKY eBikeSep 29, 2025
Thank you for your fantastic 5-star review! We’re so glad to hear that Horlan was able to quickly resolve the issue with your lost key. We understand how frustrating these situations can be, but it's great to know that the process went smoothly and that you're happy with your decision to purchase a Freesky. We’re always here to help, and it’s customers like you who make our work so rewarding. If you ever need further assistance, don’t hesitate to reach out. We're here to ensure you continue enjoying your Freesky experience!
Chris
The bike itself exceeds expectations. Easily set up and ready to ride in no time. I use this bike for hunting and general fun and it's fast, controlled and I love the technology for turning it on and off. The customer service is also extremely helpful and responsive- recently lost my charger in a move and they were quick to get me back on the road!
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your amazing 5-star review! We’re thrilled to hear that your bike is exceeding your expectations and that it’s been great for both hunting and fun rides. It’s fantastic to know that the setup was easy, and that you’re enjoying the bike’s technology and performance. We’re also glad to hear that our customer service was able to quickly assist you when you lost your charger. Your satisfaction is our top priority, and we’re happy to have been there to help you get back on the road. Thanks again for sharing your experience, and we look forward to supporting you on many more great rides!
Horace C.
Daisy worked hard to provide with the parts I needed.
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your amazing 5-star review!
Martin J.
Every dealing I have had has been great.
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your amazing 5-star review!
Craig R.
My experience was well above average. Response time seems slow but that’s because we’re half a world apart from each other.
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your amazing 5-star review!