FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike reviews

Showing 661 reviews with 5 stars · Clear filters

Matthew M. '.
Sep 13, 2025
Love at first e-bike
I'm an avid motorbike and cyclist rider. I figured I'd spoil myself with something that combines the two and found this bike company. The ranger mod is super sturdy and powerful. Most of the hard assembly work was already done in the box and for any little troubleshooting problem I had, customer service was prompt to respond. Rides like a charm and I've now swapped my motorbike commute ride with my Freesky Ranger pro.
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your amazing 5-star review! We’re thrilled to hear that your transition from motorbike to the Freesky Ranger Pro has been such a success. It’s great to know that the bike’s sturdiness, power, and ease of assembly met your expectations. We’re also happy to hear that our customer service was able to assist with any troubleshooting you encountered. Your satisfaction is our top priority, and it’s wonderful to know you’re now using your Freesky Ranger Pro for your daily commute. Thank you for choosing FREESKY, and we hope you continue to enjoy many more miles on your bike. If you need anything, we’re always here to help. Happy riding!
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Elizabeth K.
Sep 12, 2025
I reached out to customer support and…
I reached out to customer support and they replaced my basket without any trouble, great service from Jen! Great products
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your amazing 5-star review!
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Colin P.
Sep 12, 2025
Happy with Free Sky
The Wild Cat model I ordered arrived quickly and in good order. Assembly was easy and it rides great. Value for the dollar is good and the support team is very responsive.
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that your Wildcat model arrived quickly and in great condition, and that assembly was a breeze. It's fantastic to know that you're enjoying the ride and finding great value for the price. We're also happy that our support team was able to be responsive and helpful. If you ever need anything else, we’re always here to assist you. Enjoy your rides and thank you for choosing FREESKY!
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Zarek B.
Sep 12, 2025
Love these bikes
Love these bikes! Fast and amazing quality. Have had mine for 2 years now and little problems! Would recommend.
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your wonderful 5-star review!
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sebastien C.
Sep 12, 2025
Je suis satisfait de mon Swift horse…
Je suis satisfait de mon Swift horse pro x-6e j ai déjà 1600 KLM de fait j avais eux quelque soucis au début mais le service client a été génial ils ont très bien résolu le problème je vous le conseil un excellent achat un vrai monstre fort rapide et confortable sur la conduite merci freesky
Response from FREESKY eBikeSep 29, 2025
Merci beaucoup pour votre excellente évaluation 5 étoiles ! Nous sommes ravis d'apprendre que vous êtes satisfait de votre Swift Horse Pro X-6E et que vous avez déjà parcouru 1600 km. C’est super de savoir que les petits soucis rencontrés au début ont été rapidement résolus par notre service client et que vous profitez maintenant d’une conduite agréable. Nous sommes fiers que vous trouviez le vélo fort, rapide et confortable, c’est exactement ce que nous visons ! Votre recommandation nous touche beaucoup et nous vous remercions de votre confiance envers FREESKY. Si vous avez besoin de quoi que ce soit dans le futur, nous sommes toujours là pour vous aider. Profitez bien de vos balades et merci d’avoir choisi FREESKY !
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Scott
Sep 11, 2025
great customer service
My positive experience with this company is their customer service. We had a couple of minor challenges with our new bikes. However, these people stayed on top of the challenges until they were resolved. You cannot find top notch customer service these days like the service provided with this organization.
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that your positive experience with FREESKY was due to our dedicated customer service. We understand that even the smallest challenges can sometimes arise with new bikes, but we’re so glad to know that our team stayed on top of everything and ensured that your issues were resolved. We take pride in offering top-notch service, and your kind words mean a lot to us. If you ever need any further assistance, we’re always here for you. Thanks for choosing FREESKY!
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eolitek
Sep 11, 2025
I've been an avid bike rider all my…
I've been an avid bike rider all my life, and the Freesky Swift Horse is truly impressive. The fat tires effortlessly smooth out rough dirt roads, and the suspension feels almost like that of a motorcycle. Even after riding 40 km, the battery is barely depleted. Love this bike
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your amazing 5-star review! We’re thrilled to hear that, as an avid bike rider, the Freesky Swift Horse has impressed you. It's fantastic to know that the fat tires and suspension are making your rides on rough dirt roads smooth and comfortable, almost like a motorcycle! We're also glad to hear that the battery life is performing well after such long rides. We truly appreciate your kind words and your enthusiasm for the bike. If you ever need anything, we’re always here to help. Enjoy many more miles on your Swift Horse!
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Wesley A.
Sep 11, 2025
Had battery issues
Had battery issues. multiple times I was contacted by your staff until resolved
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your amazing 5-star review!
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