FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike reviews

Showing 661 reviews with 5 stars · Clear filters

Scott
Sep 24, 2025
Best bike in its price range!
Best bike in its price range! I personally use very low pedal assist and get over 100km’s with 53% battery life remaining. I get many comments on the bike- looks mean and fat! Highly recommend!
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your awesome 5-star review! We’re thrilled to hear that you're getting such great performance with over 100 km on just 53% battery using low pedal assist. It's fantastic that the bike not only performs well but also turns heads with its bold look! We truly appreciate your recommendation and are so glad you're enjoying the ride. If you ever need anything, we’re always here to help. Keep enjoying your rides!
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Craig W.
Sep 24, 2025
Freesky Wildcat Pro
I have 700 trouble free miles on my Wildcat pro & absolutely love it. Freesky is a great company to buy from. I had a few questions shortly after my purchase & their customer support was quick to reply.
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you’ve enjoyed 700 trouble-free miles on your Wildcat Pro and that you’re loving it! We take pride in offering excellent customer support, and we’re so glad that our team was able to assist you quickly with any questions. We truly appreciate your kind words and support. Here’s to many more miles of smooth riding! If you need anything, we’re always here to help.
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Nam N.
Sep 24, 2025
The bike is very well made and fun best…
The bike is very well made and fun best investment
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your fantastic 5-star review!
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AMY
Sep 24, 2025
Great product researched for 2 years…
Great product researched for 2 years until I decided to buy an e-bike. Had small issue from shipping but was corrected immediately. I have already had someone also purchase from my family. Very good battery life with the biggest I’ve seen.
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that after two years of research, you chose our e-bike and are happy with your decision. We’re also glad that the small issue during shipping was resolved quickly to your satisfaction. It’s awesome to know that you’ve already recommended our bike to your family! We’re proud that the battery life has impressed you, especially with the large capacity. If you need any further assistance, we’re always here for you. Enjoy your ride!
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Cloyd H.
Sep 23, 2025
I wanted an e-bike with plenty of distance on a charge.
I wanted a heavy-duty, long-distance, touring/mountain e-bike and the Freesky Alaska filled the bill. I bought my bikes in July and Horlan answered all my questions and fulfilled all my request. I ordered two of these bikes, one for myself and one for my son-in-law. I now have nearly 700 miles on mine without a bit of trouble. My son-in-law had a display issue with his that was quickly taken care of by Horlan. I was concerned that I wouldn't get the workout that my old mountain bikes gave me, but I found, by out pedaling the motor, I get the same workout as before.
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your amazing 5-star review! We’re thrilled to hear that the Freesky Alaska e-bike met your needs for a heavy-duty, long-distance, touring/mountain bike. It’s great to know that Horlan was able to address all your questions and requests, and that both you and your son-in-law are enjoying your bikes. We’re also happy to hear that your nearly 700 miles have been trouble-free, and that any issues your son-in-law had were quickly resolved. It’s awesome that you’re still able to get the same workout as your old mountain bike by out-pedaling the motor. We truly appreciate your trust in our bikes, and if you need anything else, we’re always here to help. Enjoy many more miles of adventure!
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Franc C.
Sep 23, 2025
Being new to the ebikes
Being new to the ebike thing wasnt sure what to buy, after some research i landed on a swift horse,and a wild cat, and a rocky. Love them all as they are well built. I was worried about service. The service team is great. I found them on social media (facebook etc)they are there and love to help are quick to respond and are always helpful.I am waiting to see what next years lineup brings as i will be buying again!
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your fantastic 5-star review! We’re so happy to hear that after some research, you landed on our Swift Horse, Wildcat, and Rocky bikes and are loving them all. It’s great to know that the build quality is meeting your expectations! We’re also thrilled that our service team has been able to support you through social media and provide quick, helpful responses. We can’t wait to show you next year’s lineup, and we’re excited to have you as a returning customer! If you ever need anything else, feel free to reach out. Enjoy your rides!
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Jeff
Sep 23, 2025
Great Bikes and Excellent Customer Service
Purchased The swift horse pro and Alaska Pro in the spring of 2025. The products have lived up to our expectations and had to use customer support and service a few times for some very minor issues. They immediately replaced a few parts and the response time and communication has been excellent!
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that both the Swift Horse Pro and Alaska Pro have met your expectations since your purchase in the spring of 2025. It’s great to know that even with a few minor issues, our customer support team was able to assist you promptly and efficiently. We always strive to provide quick responses and excellent service, so your feedback means a lot to us! If you need any further assistance or have questions in the future, don't hesitate to reach out. Enjoy the ride!
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Maxime T.
Sep 22, 2025
Great product
Great product! Works perfectly
Response from FREESKY eBikeSep 29, 2025
Thank you so much for your fantastic 5-star review!
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