FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike reviews

Showing 661 reviews with 5 stars · Clear filters

William H.
Oct 21, 2025
Freesky Eurostar Ebike
My Freesky ebike has run well over the past year without any major issues. I had a minor problem with the display, but service was excellent with Jensen resolving the matter quickly.
Response from FREESKY eBikeOct 22, 2025
Thank you so much for your 5-star review of the Freesky Eurostar Ebike! We're thrilled to hear that your ebike has been performing well over the past year with no major issues. It's great to know that Jensen was able to resolve the minor display issue quickly and to your satisfaction. We're always committed to providing excellent service, and it's wonderful to see that reflected in your experience. Thanks again for your support, and we hope you continue to enjoy your rides! 🚴‍♂️⚡
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Marc B.
Oct 21, 2025
Super helpful people
Super helpful people! A very good bike for the price!
Response from FREESKY eBikeOct 22, 2025
Thank you for the amazing review! We're so glad to hear that you found our team helpful and that you're enjoying your bike. At Freesky, we strive to offer great value for our customers, and it’s awesome to know you’re happy with both the service and the bike itself. If you ever need anything else, don’t hesitate to reach out. Enjoy your rides! 🚴‍♀️✨
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Lucie L.
Oct 21, 2025
J’ai acheté un Rocky en 2023 mais etant…
J’ai acheté un Rocky en 2023 mais etant déménagé en haute montagne j’ai changé pour le Ranger.Ces vélos sont incroyables par leurs qualités et fiabilité. Mon conjoint à un Warrior et il l’adore.Ma fille a hérité du Rocky et elle ne veut plus s’en passer!
Response from FREESKY eBikeOct 22, 2025
Merci beaucoup pour votre superbe commentaire ! Nous sommes ravis d'apprendre que vous êtes satisfait de vos vélos Freesky, que ce soit le Rocky, le Ranger ou le Warrior. C'est génial que votre famille profite de nos vélos et qu'ils soient devenus des incontournables pour chacun de vous ! 😊 Votre retour sur la qualité et la fiabilité de nos modèles nous touche beaucoup. Nous espérons que vous continuerez à profiter de vos aventures à vélo, que ce soit en haute montagne ou ailleurs. Si vous avez besoin de quoi que ce soit, n'hésitez pas à nous contacter. À bientôt pour de nouvelles aventures à vélo ! 🚴‍♂️🏞️
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John D.
Oct 21, 2025
Great bike got stole
Great bike got stole. Wish i still had it 😭😭
Response from FREESKY eBikeOct 22, 2025
Oh no, we're so sorry to hear that your bike was stolen! That’s really frustrating, especially when you had such a great experience with it. If you ever decide to get another one, we’ll be here to help you pick out the perfect model. Hopefully, you'll be back on the road soon! If there's anything we can do, feel free to reach out. Stay safe and take care! 💔🚴‍♂️
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Armond W.
Oct 21, 2025
Highway freedom
It is a fantastic bike after getting the unlocked throttle it goes from 22 mph to 32 on a reasonable windy day and a good day almost 40 mph. Im pretty happy with it but my loco bike dealership said good luck finding the parts, i hope hes wrong.
Response from FREESKY eBikeOct 22, 2025
Thanks for sharing your experience with the bike! It’s great to hear you’re enjoying the extra speed with the unlocked throttle—sounds like it really lets you unleash some serious power on the road! 💨 Regarding the parts, we totally understand your concern. At Freesky, we do our best to keep all our bikes and parts available for our customers. If you ever have trouble finding what you need, please reach out directly to us, and we'll make sure you're taken care of. We want to ensure you can keep enjoying your ride without any issues! 🚴‍♂️⚡ Thanks again for your feedback, and happy riding!
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samuel T.
Oct 21, 2025
Well made
Well made, clean welding,paint has a clear coat finish. The soft tail rides much smoother with rear shock.Have traveled 90 miles on a full charge with pedal assist. Tech support even reached out to see how we were doing. These e-bikes are going to last for years, Get the Swift Horse you will not be disappointed
Response from FREESKY eBikeOct 22, 2025
Thank you for the amazing feedback! We're so happy to hear you're enjoying the Swift Horse and its smooth ride. It sounds like you’ve really put it to the test with that 90-mile trip, and we're glad to know it's holding up so well! 🚴‍♂️💨 The attention to detail in the build—like the clean welding and clear coat finish—is something we take a lot of pride in, and it’s great to hear you noticed. Also, we’re glad our tech support was able to reach out and check in with you. We always want to make sure our customers are enjoying their bikes to the fullest. Thanks so much for recommending the Swift Horse to others—your feedback means a lot to us. Here’s to many more miles of happy riding! 😊
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Lorne E.
Oct 21, 2025
Decent after service
Still having one issue with noisy motor drive but freesky assures me it has an 18 month warranty which I am confident with past experiences they will come through
Response from FREESKY eBikeOct 22, 2025
Thank you for your honest feedback! We're glad to hear you're confident in our warranty and past experiences with us. We take pride in our after-sales service, and we’re committed to resolving any issues you may encounter. Sorry to hear about the noisy motor drive, though! Rest assured, we'll make sure to get that sorted for you as quickly as possible. Our team is always ready to help, and we’ll be in touch to ensure everything runs smoothly again. Thanks for your patience and trust in Freesky. We’ll be here to support you every step of the way! 🚴‍♀️💪
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Bruce A.
Oct 21, 2025
Excellent Service
The purchase was easy. The shipping to Canada was very fast. This was our second e-bike purchased from Freesky and once again we are very pleased.
Response from FREESKY eBikeOct 22, 2025
Thank you for your wonderful review! We're so glad to hear that your second purchase was just as satisfying. We appreciate your trust in us and are happy that everything went smoothly. If you ever need anything, don’t hesitate to reach out. Enjoy your rides! 🚴‍♀️💨
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