FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike reviews

Showing 661 reviews with 5 stars · Clear filters

michel L.
Oct 24, 2025
Highly recommend Freesky
I have the Swift Horse and Warrior. Purchased the Rocky Pro for my wife. Even though I had some issues with my bikes. Ande shipped all of the replacement parts and kept me updated on the shipping. He was very professional and helpful and replied quickly to all of my questions. I am very happy with my purchases and recommend Freesky to anyone who would like to purchase an E-bike. The ride, comfort, and reliability is outstanding. Thank you Ande.
Response from FREESKY eBikeOct 27, 2025
Thank you so much for sharing your experience! We’re thrilled to hear that you’re enjoying both your **Swift Horse** and **Warrior**, and that the **Rocky Pro** is working out well for your wife. It’s also great to hear that **Ande** was able to help you with those replacement parts and keep you informed throughout the process. We take pride in offering great customer support, so it’s awesome to know that it made a positive impact. Your recommendation means a lot to us, and we’re so happy to hear that you’re satisfied with the ride, comfort, and reliability of our bikes. Thanks again for choosing **FREESKY**, and we hope you enjoy many more smooth, fun rides ahead! 🚴‍♂️🚴‍♀️
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Andreas
Oct 24, 2025
Awesome bike
I got the Alaska pro bike and cant stop riding . After I get the unlocked 1200w controller it takes off with ease on any hillside. I find the bike built solid and customer support helpful 👍 Thank you Freesky team.
Response from FREESKY eBikeOct 27, 2025
We’re so glad to hear you’re loving your **Alaska Pro**! It’s great that the **1200W controller** has really taken your riding experience to the next level—sounds like you’re conquering those hills with ease! We also appreciate the shout-out to our customer support team. We always aim to make sure you’re taken care of, and it’s awesome to hear that was the case for you. Thank you for choosing **FREESKY**, and we hope you keep enjoying those amazing rides! 🚴‍♂️💨
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Rich W.
Oct 24, 2025
This is my 2nd Freesky e-bike
Recently bought my 2nd bike from Freesky and it’s phenomenal. I bought a Swift Horse a couple of years ago and upgraded to the Alaska Pro for the dual battery because I’ve been riding longer distances now. These are the best e-bikes on the market right now and worth every penny.
Response from FREESKY eBikeOct 27, 2025
Thank you so much for your continued trust in FREESKY! We’re stoked to hear you’re loving the Alaska Pro as your second bike, especially with the added range of the dual battery. It’s awesome that you’ve been pushing those longer distances—it sounds like theSwift Horse served you well, and now the **Alaska Pro** is helping you take things to the next level. We truly appreciate your kind words and are so glad to hear you’re getting the performance you’re looking for. Thanks for recommending us as one of the best on the market, and we’ll keep working hard to keep delivering top-quality bikes for riders like you! 🚴‍♂️⚡
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Wayne E.
Oct 23, 2025
I love the bike i wish it had a rear…
I love the bike i wish it had a rear suspension. Softer ride.
Response from FREESKY eBikeOct 24, 2025
Thank you for your fantastic review! We're so happy to hear you love your FREESKY eBike. We understand that a rear suspension would make the ride even smoother, and we truly appreciate your feedback. We’re constantly working to improve our bikes, and your suggestion is valuable to us. Enjoy your rides, and if you ever need anything, feel free to reach out! Thanks again for choosing FREESKY!
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John S.
Oct 22, 2025
Customer service is very good
Customer service is very good, immediate follow up after the purchase and has carried great customer service through the first purchase and for the unlock co troller as well! 5 Stars !
Response from FREESKY eBikeOct 24, 2025
Thank you so much for the 5-star review! We're thrilled to hear that you had a great experience with our customer service from start to finish. It's our goal to provide quick and helpful support, and we're glad we could assist you with your purchase and unlock controller. We really appreciate your feedback and look forward to helping you again in the future. Thanks for choosing FREESKY!
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Jack
Oct 22, 2025
Great Product, Awesome Customer Service
I shopped for almost a year before I bought my Warrior Pro. I am so glad that I finally landed with Freesky! The fit and finish on this eBike is beautiful. Where I ride there are some sandy areas which can be difficult to negotiate. Not difficult with my Warrior. Solution- front wheel drive. It pulls you straight and makes sand easy and fun. Battery life is excellent especially if you pedal, which I like to do. I have gone on 14 mile rides through woods roads and sandy two tracks and come home with over 90% battery left. And then there is the customer service. These folks truly want their customers to have a great experience. It shows in everything they do. Thanks to all of you, you are greatly appreciated! Jack
Response from FREESKY eBikeOct 24, 2025
Hi Jack, Thank you so much for the amazing review! We’re thrilled to hear that after a year of shopping, you chose the FREESKY Warrior Pro and are loving it! It’s fantastic to know the front-wheel drive makes sandy areas a breeze and that the battery life has been impressive for your rides. We’re also really happy that our customer service has helped make your experience a positive one. Your kind words mean a lot to the team, and we truly appreciate your support. Enjoy many more fun rides, and if you ever need anything, don’t hesitate to reach out! Thanks again, Jack – you’re greatly appreciated!
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George R.
Oct 22, 2025
COMPANY RESPONSIVE …TO MY NEEDS
I NEEDED A NEW FORK AND YHE COMPANY REPLACED IT WITH NO EXTRA CHARGE
Response from FREESKY eBikeOct 22, 2025
Thank you so much for your 5-star review! We're thrilled to hear that you're happy with our service. At FREESK, we always strive to provide top-notch after-sales support, and we're glad we could resolve the issue with your fork promptly, free of charge. If you ever need anything else, feel free to reach out. Happy riding! 🚴‍♂️✨
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Brian M.
Oct 21, 2025
Freesky has been amazing
Freesky has been amazing, we love our bikes! The team is truly a bunch of professionals! The support staff especially! They have answered all of my questions on a timely manner! Would recommend bike to everyone! We are excited for this next year and adventures!
Response from FREESKY eBikeOct 22, 2025
Thank you so much for your five-star review! 🌟 We're so happy to hear that you and your family are so satisfied with your FREESK e-bike! Our team is always committed to providing the best products and support, and we're truly honored to see your recognition of our support team! 🎉 The adventures ahead will be even more exciting, and we look forward to many more wonderful times with you and your riding companions! If you have any questions, please feel free to contact us, and we'll be happy to help! Thank you again for your recommendation! 🚴‍♂️🚴‍♀️ Happy riding, and a year filled with more excitement and discoveries!
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