FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike reviews

Showing 661 reviews with 5 stars · Clear filters

francois D.
Nov 10, 2025
Le service de freesky est très bien!
Fantastique, pour moi ,depuis 10 ans le vélo était terminé a cause d'un genou usé a l'os, maintenant je retrouve la joie de faire des sentiers de montagne en swifthorse, l'autonomie des batteries sont excellentes, la conduite est géniale,puissance et freinage sont au r.v. Le service est vraiment la pour nous donner satisfaction et démontrer le sérieux de freesky!!
Response from FREESKY eBikeNov 12, 2025
Thank you so much for your wonderful feedback! We're thrilled to hear that the Swifthorse has brought the joy of mountain trails back to your life. It's amazing that our e-bike has helped you rediscover the pleasure of cycling, especially after such a long break. We’re also glad to know that the battery performance, handling, power, and braking have all exceeded your expectations. At FreeSky, we’re committed to delivering top-notch service and quality, and your satisfaction is our top priority. If you need anything, don't hesitate to reach out. Enjoy the ride!
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Wayne M.
Nov 10, 2025
Great company
Great company , great bike . i have used my Freesky for everything from towing to road biking to trail riding . had issue with the charger and they send a new one at no cost .
Response from FREESKY eBikeNov 12, 2025
Thank you so much for your fantastic review! We're thrilled to hear that your FreeSky bike has been so versatile and that it's been able to keep up with everything from towing to road biking to trail riding. We're also happy we could help with the charger issue quickly and at no cost—that’s exactly the kind of service we strive to provide. If you need anything else, don't hesitate to reach out. Enjoy your rides, and thanks again for being a part of the FreeSky family!
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William G.
Nov 8, 2025
A True mountain E bike!
I am truly surprised at how pleasant my experience has been dealing with this company, and it just goes to show that doing a little research before making your purchase on an item like an ebike really does pay off! I have owned my freesky warrior pro M-530 for around a year and a half now and have just made it past the 800 mile marker but they have been extremely rough mountain ⛰️ miles! Every single one of them lol I live in East Tennessee in the foothills of the Great Smokey Mountains National Park. This bike is absolutely a beast and there's no doubt about it! I weigh north of 240pounds and I am 6.0 ft tall and this bike hauls my big butt all over these mountains with no problem at all. Matter of fact! I've not found many places that this bike won't take me especially in PAS 5 With a little assistance from pedaling it does excellent in any terrain. A true mountain E bike!
Response from FREESKY eBikeNov 10, 2025
Thank you so much for sharing your experience! 🙌 We're absolutely thrilled to hear that the Freesky Warrior Pro M-530 has been a beast on those rugged East Tennessee mountain trails! 🏔️ It sounds like you've really put it to the test, and we're proud to see it perform so well for you. Your feedback about its power, performance, and handling in tough terrain is exactly what we strive for in our bikes. It's great to know that the bike has been able to handle your size and weight with ease — that’s exactly what we designed it for, to provide a smooth, powerful ride no matter the challenge. Thanks again for choosing Freesky, and we hope you continue to have amazing adventures with your Warrior Pro M-530! 🚴💨 Keep enjoying those Smokey Mountain views! 😎
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Emrah A.
Nov 6, 2025
Best support ever for every issue
We own 5 E bikes from Freesky. We have need working with them for years and plan on doing it as long as they stay in business. My experience started with them with support questions to truly finding one of the best interacting support company. For the price you get a lot of bike and some components can be improved if you want more performance. Where they accel is listening and coming up with solutions. We had couple of accidents where they helped with making things right and helping us get our bikes up and running in exceptionally quick time. The batteries are amazing, and we get comments on how cool our bikes are. The company keeps improving controllers and design and I hope to keep seeing their product everywhere in USA.
Response from FREESKY eBikeNov 6, 2025
Thank you so much for the kind words! We're thrilled to hear you've had such a great experience with our eBikes and our support team. It's amazing to know that you’ve been with us for years and plan to continue riding with FREESKY. Your feedback really drives us to keep improving and innovating, whether it’s enhancing bike performance or refining our designs. We’re also happy to hear the batteries and the bikes are getting attention for how cool they look. We’re committed to providing the best experience possible, and knowing that we’ve been able to help in difficult situations makes it all worth it. We’re excited to keep pushing forward and expanding, and we hope to see more of our bikes out on the roads! Thank you again for your loyalty and support! 🚴‍♂️💨
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Mr F.
Nov 5, 2025
Great bike, great customer service.
Chloe has been great and I am really enjoying my Warrior e-bike. I had a small issues with the electrics misbehaving out of the blue. I got intouch with customer services. Chloe kept in touch and was very helpful in getting everything back to normal. Great bike , great customer service.
Response from FREESKY eBikeNov 6, 2025
Thank you so much for the fantastic feedback! We're thrilled to hear you're enjoying your Warrior e-bike! 😊 Chloe and the team really appreciate you recognizing their efforts. We're glad we could get everything back on track for you so quickly. It's always our goal to provide both high-quality bikes and top-notch customer service, so it’s awesome to hear that we hit the mark for you. If you ever need anything else or run into any other questions, don't hesitate to reach out. Enjoy the ride! 🚴‍♀️💨
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Lynn K.
Nov 4, 2025
Exceptional customer service
Exceptional customer service. I cannot commend Daisy enough. So very helpful, friendly, genuine and reliable. Daisy's guidance and recommendations helped with my decision making. I believe Freesky has a really good set up with highly knowledgeable staff and would recommend them to anyone. Again, thank you Daisy for the great experience.
Response from FREESKY eBikeNov 5, 2025
Thank you so much for your kind words and feedback! We're thrilled to hear that you had a great experience with Daisy. She is dedicated to providing the best help and recommendations for every customer. At FREESKY, our team is always focused on ensuring you receive professional guidance throughout your purchase. We'll continue to work hard to provide exceptional service for all our customers. Thanks again for your recommendation and positive review, and we’ll be sure to pass on your praise to Daisy! We look forward to welcoming you again soon!
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Chad G.
Nov 4, 2025
The customer service was fast and…
The customer service was fast and really helpful. All I had to do is screenshot my issues They were fast to address issues and hassle free.I definitely would recommend this company Thank you.
Response from FREESKY eBikeNov 5, 2025
Thank you for your feedback! We're so glad to hear that you were satisfied with our fast and helpful customer service. Our team is always here to quickly address any issues and make sure your experience is hassle-free. We truly appreciate your recommendation and will continue to work hard to provide excellent service! Looking forward to serving you again!
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Mr Steven W.
Nov 4, 2025
I looked at many makes and models of…
I looked at many makes and models of ebike and chose Freesky as it covers everything you need perfectly. Range is great, climbing hills is not a problem, build quality is fantastic. Also the the price was incredible for this spec of bike. Extremely happy I chose Freesky.
Response from FREESKY eBikeNov 5, 2025
Thank you so much for your kind review! We’re thrilled to hear that you’re happy with your Freesky e-bike choice. Our goal has always been to offer high-quality bikes with excellent performance and great value, and we’re glad to know that the range, hill-climbing ability, and build quality met your expectations. Your feedback means a lot to us, and we truly appreciate your recognition of the bike's specs and price. We’ll continue to improve and ensure we provide even better products and service. Looking forward to more exciting rides with you!
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