FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike reviews

Showing 661 reviews with 5 stars · Clear filters

Charles M.
Jan 15, 2026
I love this ebike
I love this ebike. It climbs like a mountain goat! Goes around a motorcycle track and hills like nothing. If you add a 11/38 rear cassette it drops all ghost peddling and makes all gears usable. Highly recommend this very fun bike.
Response from FREESKY eBikeJan 15, 2026
Thank you for the awesome feedback! We’re thrilled to hear you’re loving the ride and how confidently it handles climbs and hills. It’s great to see riders enjoying the bike’s performance and sharing their setup experiences with the community. Thanks for the recommendation—have fun and enjoy every ride! 🚴‍♂️
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Joe W.
Jan 15, 2026
Swift Horse Pro
Swift Horse Pro. The bike arrived on schedule. It was easy to assemble. The battery lasts longer then my friend's ebikes. It has lots of power It is fun to ride. I had to make a minor adjustment to the derailer so it would shift into 7th gear. Not a big deal. I like this bike. When I get one for my wife, it it will be a Freesky.
Response from FREESKY eBikeJan 15, 2026
Thank you for sharing your experience! We’re glad to hear your Swift Horse Pro arrived on time, was easy to assemble, and that you’re enjoying the strong power and long-lasting battery. We appreciate you mentioning the minor derailleur adjustment, and it’s great to know it was an easy fix. Your trust in choosing Freesky again for your wife means a lot to us—enjoy every ride! 🚴‍♂️
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Raven
Jan 14, 2026
A darn good bike!
Support was quick to let me know of any possible issues (my bike was on presale and Amazon kept cancelling the payment). They shipped it wicked fast once it released, and it was already mostly assembled. It rides great, and can handle the snow quite well!
Response from FREESKY eBikeJan 15, 2026
Thank you for the great feedback! We’re glad we could keep you informed during the presale and get your bike to you quickly once it was released. It’s awesome to hear that you’re enjoying the ride and that it’s handling the snow so well. Enjoy your Freesky, and thanks for riding with us! 🚴‍♂️❄️
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justin B.
Jan 14, 2026
Excellent quality. Excellent customer service
Freesky makes excellent powerful e bikes built with quality. They have very long range. Comfortable ride. The brakes work well and stop the bike very quickly paint quality is great and they look amazing. I would highly recommend
Response from FREESKY eBikeJan 14, 2026
Thank you for the wonderful review! We’re thrilled to hear that you’re enjoying the power, range, comfort, and build quality of your Freesky eBike. Your recommendation means a lot to us. Enjoy every ride, and thanks for choosing Freesky! 🚴‍♂️
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Briana G.
Jan 14, 2026
My husband bought me a swift horse…
My husband bought me a swift horse e-bike for Christmas. I am pleased with the bike, however, we have purchased our e-bikes through an authorized dealer, and we are not getting the support from them as promised. But, Chloe(Rep w/ Freesky has been supportive and understanding with our questions, comments and concerns.
Response from FREESKY eBikeJan 14, 2026
Thank you for your feedback! We’re glad you’re enjoying your Swift Horse, and we’re sorry about the support issues with the dealer. We’re happy Chloe was able to help, and our team is always here if you need further assistance. Enjoy your rides! 🚴‍♀️
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davidwade
Jan 14, 2026
Awesome service great bikes i own the…
Awesome service great bikes i own the Eurostar with un locked controller reach speeds 40mph
Response from FREESKY eBikeJan 14, 2026
Thank you for your feedback! We’re glad to hear you’re enjoying your Eurostar and that our service made a great impression. It’s always great to see riders having fun and getting the most out of their bike. If you ever need support, tips, or maintenance help, we’re always here. Enjoy the ride and stay safe! 🚴‍♂️
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McDaniels
Jan 13, 2026
Lots of fun…
Bike is lots of fun and customer service is great. We got the Swift Horse. It’s built like a tank but is still really fast.
Response from FREESKY eBikeJan 14, 2026
Thank you for the great feedback! We’re glad to hear you’re having so much fun with your Swift Horse. Built tough and fast is exactly what we aim for! It’s also great to know our customer service met your expectations. Enjoy every ride, and thanks for choosing Freesky! 🚴‍♂️
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LGC
Jan 13, 2026
Quality bike, great customer support
I purchase the Swift Horse horse for my son as his friend has a similar model from Freesky and loves it after 2 years now. The bike is a quality build, rides well, easy to configure and use. We experienced a minor issue, and reached out to customer service. We worked with Ande to troubleshoot, land on a solution and get back on the road again. Would highly recommend the purchase based on their level of engagement to ensuring customers are supported.
Response from FREESKY eBikeJan 13, 2026
Thank you for sharing your experience! We’re thrilled to hear that your son is enjoying his Swift Horse and that it’s been easy to set up and ride. It’s great to know that Ande was able to help troubleshoot and get you back on the road quickly. We truly appreciate your recommendation and are happy to have provided the support you needed. Wishing you both many fun and smooth rides ahead! 🚴‍♂️
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