FREESKY eBikeFREESKY has spent 20 years pioneering the R&D and sales of electric bicycles, driven by a vision to create eco-friendly transportation without sacrificing performance or style. Over time, we’ve grown into a trusted manufacturer known for integrity, innovation, and a commitment to excellence. Our official brand store: www.freeskycycle.com, features our latest products and connects a thriving community of passionate riders.
FREESKY eBike (freeskycycle.com) has 702 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Roberto
I bought the freesky Eurostar is amazing e bike the beast.
Response from FREESKY eBikeMar 13, 2026
Thank you for your feedback! We’re happy to hear you’re enjoying your Eurostar and that it’s delivering a powerful riding experience. We hope it continues to bring you many great rides ahead. If you’d like to know more about Freesky or need any assistance, feel free to reach out anytime. — Freesky Team 🚴♂️🚲
Carlos C.
Só tenho agradecer e elogiar o suporte o rápido atendimento e resolução do problema, de todos que trabalham para a Freesky, para com o cliente. Excelente marca de qualidade e suporte. Continuem assim e o meu muito obrigado de Portugal.
Response from FREESKY eBikeMar 11, 2026
Muito obrigado pelo seu feedback e pelas suas palavras gentis! 🙏 Ficamos muito felizes em saber que teve uma boa experiência com o nosso suporte e que o atendimento e a resolução do problema foram rápidos. A satisfação dos nossos clientes é muito importante para toda a equipa da Freesky. Agradecemos também o seu apoio desde Portugal — significa muito para nós! Se precisar de qualquer ajuda no futuro, estaremos sempre aqui para ajudar. — Equipa Freesky 🚴♂️
Eli C.
Great company that builds a quality bike we really enjoy them our family has 6 bikes currently from Freesky. Whenever we need somthing there customer service has top notch I highly recommend Freesky
Response from FREESKY eBikeMar 10, 2026
Thank you so much for your support! We’re honored to hear that your family has six Freesky bikes — that truly means a lot to us. It’s great to know you’re all enjoying the bikes and that our customer service team has been there whenever you needed help. If you ever need anything or have questions in the future, feel free to reach out anytime. — Freesky Team 🚴♂️
Graham F.
This is the first freesky bike I have had its the eurostar pro and I must say it's a very nice bike, the torque while peddling is amazing and there is nothing freesky won't do if you need help. I have done nearly 300 miles since January going to work and back and I have the speed unlocked and peddle assist 3 so I'm peddling at 23 miles an hour (I shouldn't but I do), the price is very good and I went for the dark green and it looks nice and everything is so easy to use on the controls side of it so buy one and you won't be sorry.
Response from FREESKY eBikeMar 10, 2026
Thank you for sharing your experience! We’re glad to hear you’re enjoying your Eurostar Pro and that it’s been performing well for your daily commute. It’s great to know the torque, controls, and overall ride have made the bike easy and enjoyable to use. We truly appreciate your support and are always here if you need any help or have questions in the future. — Freesky Team 🚴♂️
Antony R.
Had my warrior over a year now,did lots of research and from many questions asked and swiftly and expertly answered decided to place the order which was very swiftly delivered. done many many miles on this bike including rough terrain and it’s not missed a beat,being an engineer I also note the build quality and finish is superb,the bike and purchase including after sales is second to none-if you are unsure about these bikes -don’t be they really are superb you will not be disappointed!definately one of my best purchases!
Response from FREESKY eBikeMar 10, 2026
Thank you for sharing your experience! We’re thrilled to hear that your Warrior has been performing so well after a year of riding, even across rough terrain. It’s especially great to hear your feedback on the build quality and finish from an engineering perspective. We truly appreciate your support and recommendation. If you’d like to know more about Freesky or ever need assistance, feel free to reach out anytime. — Freesky Team 🚴♂️
Ben T.
I purchased a Freesky Swifthorse ebike and had a question about the nfc card. I emailed customer support and received the reply same day from Jensen. Solved my problem. Thanks
Response from FREESKY eBikeMar 8, 2026
Thank you for sharing your experience! We’re glad to hear that Jensen and our team were able to help you quickly and resolve your question about the NFC card. It’s great to know you’re happy with your Swifthorse e-bike and our customer service. If you’d like to know more about Freesky or need any assistance, feel free to reach out anytime. — Freesky Team 🚴♂️
Mathew A.
I have had my Alaska Pro M-520 for just over a week now and it’s been fantastic! I’ve used it to commute to work all week on one charge covering just under 50 miles which cost me around 35p, where and how could you get cheaper transport? It’s great to ride and has so much power, the little added touches such as auto headlights along with brake lights and even sequential indicators on the rear give the bike a quality feel. The cruise control on the throttle makes maintaining a comfortable constant speed effortless, who knew a bicycle could have cruise control?! I’m so happy with the bike I feel it has given me my independence back as well as the confidence to ride on the road without being fearful as I know I have to power to get out of any situation I may find myself in. Overall I would definitely recommend this bike to someone looking for an electric bike, you won’t be disappointed.
Response from FREESKY eBikeMar 7, 2026
Thank you so much for your detailed feedback! We’re thrilled to hear that your Alaska Pro M-520 has made commuting easy, cost-effective, and fun. It’s fantastic that features like the auto headlights, brake lights, sequential indicators, and cruise control are adding to your riding experience and confidence on the road. Your independence and enjoyment are exactly what we hope our e-bikes provide. If you ever need anything or have questions, we’re always here to help! — Freesky Team 🚴♂️
Robert E.
Fantastic service Bike is great comfortable & smooth riding position well worth it best bike I’ve had 👍
Response from FREESKY eBikeMar 7, 2026
Thank you for your feedback! We’re so glad to hear that you’re enjoying your bike and that the comfort, smooth ride, and riding position are making it a great experience for you. If you ever want to know more about Freesky or need assistance, feel free to reach out anytime. — Freesky Team 🚴♂️
