FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike reviews

Showing 661 reviews with 5 stars · Clear filters

Mike S.
May 24, 2026
My wildcat has been SO much fun
My wildcat has been SO much fun! Love its versatility, I can go from Arizona street traffic to desert trails in an instant! I was pleased to have Mona from support helping me with every question after an unlocked control board upgrade, Mona replied promptly with the information I needed.
Response from FREESKY eBikeMay 25, 2026
Thank you so much for your great feedback! 😊 We’re thrilled to hear your Wildcat has been bringing you so much fun and versatility—from city streets to desert trails, that’s exactly the kind of riding experience it’s designed for. We’re also glad Mona was able to support you promptly and help you get the information you needed after your upgrade. We’ll be sure to pass along your kind words to her. Enjoy every ride, and thank you for choosing Freesky! 🚴‍♂️⚡ — Freesky Team
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Devon M.
May 24, 2026
Mrs daisy has helped me thru everything…
Mrs daisy has helped me thru everything that I’ve needed help with she never gave up on trouble shooting the issues that I was having with my bike even thought it took me and her a little while to figure out what was going on she was constantly updating and communicating with me and when my battery unfortunately caught on fire she helped me get a replacement quickly and fast no hesitation at all 10/10 YOU DESERVE A RAISE!!!!!
Response from FREESKY eBikeMay 25, 2026
Thank you for sharing your experience, and we’re truly glad Daisy was able to support you throughout the troubleshooting process and keep you updated along the way. However, we are very concerned to hear about the issue you mentioned with the battery. Safety is extremely important to us, and we take situations like this seriously. We appreciate you letting us know that Daisy was able to arrange a quick replacement and assist you. If you haven’t already, please make sure to continue working with our support team so this can be fully documented and reviewed. We’re grateful for your feedback about Daisy’s dedication and communication, and we’ll make sure your kind words are shared with her. — Freesky Team 🚴‍♂️
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Larry
May 23, 2026
Purchased a swift horse pro in…
Purchased a swift horse pro in 2025,lots of power, battery life is great,replaced the rear shock with an air shock big difference love the bike recommended to a friend and he bought one, mud gaurd rod broke hauling in wind got in touch with Carl and he took care of it great service
Response from FREESKY eBikeMay 25, 2026
Thank you for your feedback! 😊 We’re really glad to hear you’re enjoying your Swift Horse Pro and that the power and battery life have been meeting your expectations. It’s great that the air shock upgrade made such a positive difference for your ride comfort as well. We also appreciate you mentioning Carl’s support in quickly helping with the mudguard issue—providing reliable service is very important to us. Thank you for recommending us to your friend, and enjoy many more great rides ahead! 🚴‍♂️⚡ — Freesky Team
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don O.
May 22, 2026
Swift horse customer
I bought a swift horse electric bike from freesky about 6 months ago. I use it to do all my local shopping. I put a set of bags on my back rack so I could carry things. Carl is my representative and he returns my emails very fast. I had a crack in my start button and Carl sent me a whole new setup under warranty. The battery life is amazing on this bike. I'll do my shopping all around town and only use about 15% battery on assist three. The bike has been very durable and hasn't let me down yet thanks Carl and free sky
Response from FREESKY eBikeMay 25, 2026
Thank you for sharing your experience! 😊 We’re delighted to hear that your Swift Horse has become such a reliable part of your daily routine. It’s great to know the bike is handling your shopping trips with ease and that the battery life continues to impress you. We’re also glad Carl was able to assist you quickly and provide a warranty replacement for the start button. Providing dependable support is something we take great pride in. Thank you for your trust in Freesky. We wish you many more enjoyable and trouble-free miles ahead! 🚴‍♂️⚡ — Freesky Team
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D T.
May 22, 2026
GREAT BIKES AND GREAT SERVICE
FREESKY makes great bikes. I ride a swifthorse pro xe. It's strong, reliable and has a sleek look. One of the best parts of buying a Freesky bike is the support. Shout out to Carl in customer support for his help when I needed support. My problem was fixed right away with no delay. Its a great company with great products
Response from FREESKY eBikeMay 25, 2026
Thank you so much for your amazing feedback! 😊 We’re thrilled to hear that you’re enjoying your Swift Horse Pro XE and that its performance, reliability, and design have met your expectations. We’re especially glad Carl was able to provide the support you needed and resolve your issue quickly. Delivering great service is just as important to us as building great bikes. Thank you for your trust and support. We wish you many more enjoyable miles on your Swift Horse Pro XE! 🚴‍♂️⚡ — Freesky Team
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Dan P.
May 20, 2026
So far very good customer service!!
Kenny from freesky has been great to deal with, texted me shortly after ordering the bike. Helped me along with a few minor questions that I had. Highly recommend freesky, this is my first e-bike and will be getting another one for the wife from freesky hands down.
Response from FREESKY eBikeMay 21, 2026
Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear that Kenny has been able to help you throughout your purchase and answer your questions along the way. We believe great support should start from day one, and it’s fantastic to know that made a positive impression. We’re honored that you chose Freesky for your first e-bike, and even more excited to hear you’re considering a second one for your wife! Thank you for your recommendation, and we wish you many enjoyable miles ahead. 🚴‍♂️⚡ — Freesky Team
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Alain
May 19, 2026
Super 👍 service
Super 👍 service. Répond rapidement aux questions. Le vélo électrique Warrior est vraiment top. Merci
Response from FREESKY eBikeMay 20, 2026
Merci beaucoup pour votre retour ! 😊 Nous sommes ravis d’apprendre que notre service a répondu rapidement à vos questions et que vous appréciez votre Warrior. C’est un plaisir de savoir que votre expérience est positive. Merci pour votre confiance et très belles balades à vous ! 🚴‍♂️⚡ — Freesky Team
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Mr H.
May 19, 2026
I Purchased the bike a month ago
I Purchased the bike a month ago, it arrived faster then expected, assembly was really straight forward as all the tools to carry this out are supplied. since then I have rode the bike most days. on all types of terrain. its a little heavier than i was expecting (not sure what I was expecting really as its my first ebike) but its pretty amazing, does everything better then expected 100% happy with this purchase. so happy I am just looking into getting a 2nd thanks again Tony
Response from FREESKY eBikeMay 20, 2026
Thank you so much for sharing your experience, Tony! 😊 We’re thrilled to hear that your bike arrived quickly, was easy to assemble, and has exceeded your expectations on all types of terrain. It’s completely normal for a first e-bike to feel a bit heavier at first, but we’re glad the performance has made such a positive impression. Hearing that you’re already considering a second Freesky bike truly means a lot to us! Thank you again for your support, and enjoy every ride ahead. 🚴‍♂️⚡ — Freesky Team
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