FREESKY eBikeFREESKY has spent 20 years pioneering the R&D and sales of electric bicycles, driven by a vision to create eco-friendly transportation without sacrificing performance or style. Over time, we’ve grown into a trusted manufacturer known for integrity, innovation, and a commitment to excellence. Our official brand store: www.freeskycycle.com, features our latest products and connects a thriving community of passionate riders.
FREESKY eBike (freeskycycle.com) has 702 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Tin D.
Love my bike, very well build
Response from FREESKY eBikeMay 29, 2026
Thank you for your feedback! 😊 We’re so happy to hear that you’re loving your bike and that you’re impressed with the build quality. Enjoy every ride, and thank you for being part of the Freesky family! 🚴♂️⚡ — Freesky Team
Denis
Exelent and fast responce service by hugh for warranty on my bike.. Profesional service. And i love my ranger... thank you hugh
Response from FREESKY eBikeMay 29, 2026
Thank you so much for your feedback! 😊 We’re delighted to hear that Hugh was able to provide you with fast and professional warranty support. We’ll be sure to pass along your kind words to him. Most importantly, we’re thrilled that you’re loving your Ranger! Thank you for choosing Freesky, and enjoy every ride ahead. 🚴♂️⚡ — Freesky Team
Nathan
Customer Service at Freesky is, hands down, the best in the corporate world I have ever dealt with. I have a direct link to them via email, I know them by first name, (and they probably know me, because I have certainly taken advantage of them to help provide service, parts, and even just general information about my bike.) They find parts and accessories to solve problems that I did not even know they had. I bought the Warrior Pro and the Ranger Pro in 2025, and although the Warrior had some kinks to work out, both bikes are everything they advertise. Fast, powerful, and fun to ride. I am 56 years old and not much in love with all the modern tech, but Leo, Hugh, and now Daisy have been super helpful helping me to solve all issues with my bike, and my lack of understanding. Warning: Due to the beastliness of these bikes, most parts you get on Amazon or whatever probably will not fit, however, if you contact customer service, they almost always have a solution. If you are in the market for an e-bike, or are on the fence about it, I definitely recommend Freesky as a starter bike. They have a nice selection, and all the customer support you can dream of. I was not compensated for writing this review, it is my genuine takeaway from having owned two Freesky e-bikes now for over a year.
Response from FREESKY eBikeMay 29, 2026
Thank you so much for taking the time to share such an amazing and detailed review! 😊 Hearing that our customer service is among the best you’ve ever experienced truly means a lot to us. We’re especially grateful for your kind words about Leo, Hugh, and Daisy—we’ll be sure to share your appreciation with them. Supporting our riders and helping solve problems quickly and personally is something we genuinely care about. We’re also thrilled that both your Warrior Pro and Ranger Pro have delivered the power, performance, and fun you were looking for. It’s great to hear that after more than a year of ownership, your experience continues to reflect the confidence you placed in Freesky. Your honest insights about accessories and compatibility are incredibly valuable as well, and we appreciate you pointing out how important dedicated support can be with high-performance e-bikes. Most of all, thank you for your genuine recommendation and continued trust in Freesky. Riders like you are what make the Freesky community so special. We wish you many more exciting adventures ahead! 🚴♂️⚡ — Freesky Team
Jules
Customer service was excellent
Response from FREESKY eBikeMay 29, 2026
Thank you so much for your recommendation! 😊 We’re delighted to hear that you had an excellent experience with our customer service team. Providing fast, helpful, and reliable support is very important to us. We truly appreciate your support and thank you for choosing Freesky! 🚴♂️⚡ — Freesky Team
Andy
Purchased a freesky ranger lovely e-bike and excellent build quality, smooth and comfortable to ride on and off road.
Response from FREESKY eBikeMay 29, 2026
Thank you for your feedback! 😊 We’re thrilled to hear that you’re enjoying your Freesky Ranger and that the build quality, comfort, and smooth ride have impressed you both on and off road. We truly appreciate your support and hope you continue to enjoy many great adventures on your Ranger! 🚴♂️⚡ — Freesky Team
Trisha H.
Our Freesky Wildcat bikes have added so much fun to our lives! My husband and I ride them for 40 or more miles at a time and love every minute using the electric assistance the entire time. We use the wonderful cruise control feature when we ride through nature trails so we can enjoy our surroundings at a slow steady pace and when the opportunity allows, we use the highest pedal assist level to ride at a high speed effortlessly. We are able to glide up steep hills with ease and our favorite past time is riding our Wildcat Freesky wide tire bikes along the shore of the ocean while on lookers watch with envy because it not only looks like fun, but it is absolutely invigorating. The extra bonus on the beach is that when we first enter or exit through the softer sand, we rely on the walk assist feature to make walking the bikes through the sand easy. We rode them along the beach for around 45 miles last Saturday and still had battery power left when we were finished! We have contacted Freesky support for questions or help and they have promptly responded and helped to remedy our question or situation every time. We have had our bikes for a little over a year, have over 2,000 miles on them and the monitor keeps track of every one! The monitor is awesome as it offers so much information far beyond tracking mileage. We are in the "senior" stage of life but these bikes make us feel like kids again and the electric assistance prevents the aches that would come along with standard bikes for us! These are the second set of E-Bikes we purchased and they are far above the first ones we previously owned. Our recommendation is to go with these bikes above the other brands because they perform with excellence in every way and customer service is top notch as well.
Response from FREESKY eBikeMay 27, 2026
Thank you so much for sharing such an incredible experience! 😊 We’re truly delighted to hear how much joy your Wildcat bikes have brought you and your husband. It’s wonderful that you’re able to enjoy long 40+ mile rides, beach cruising, and nature trails with such ease and comfort. The way you describe using cruise control, pedal assist, and walk assist really highlights how versatile the bikes can be in different riding conditions. 🚴♂️🌊 We’re especially happy to hear that after 2,000+ miles, your bikes are still performing strongly and that the onboard display is giving you all the information you need. It’s also very rewarding to know our support team has been able to assist you quickly whenever needed. Most of all, it’s great to hear these bikes have helped bring that “feeling like kids again” back into your rides—that’s exactly the kind of experience we hope to create. Thank you again for your trust, your recommendation, and for being part of the Freesky community! ⚡ — Freesky Team
Nathan G.
I really love my Freesky Swift Horse—it works great and has been very reliable! When I needed support, Carl responded quickly and made sure I got the replacement parts without any hassle. There was a small mix-up at first, but it was handled quickly and everything is working perfectly now. Fantastic service—I highly recommend Freesky.
Response from FREESKY eBikeMay 27, 2026
Thank you so much for your thoughtful feedback! 😊 We’re really happy to hear that your Swift Horse has been reliable and working great for you. It’s also great to know Carl was able to respond quickly and make sure your replacement parts were sorted out smoothly. We appreciate your patience with the small mix-up, and we’re glad everything is now working perfectly. Thank you for your recommendation and support—it means a lot to us! 🚴♂️⚡ — Freesky Team
Laurent B.
I love my Swift Horse Pro, very comfortable, sturdy and well built. This thing is fast..... I had a small issue with the interface, I contacted customer support [Marvin] and he solved the problem immediately, even in the weekend. Great customer service. I do and will recommend Freesky to everyone.
Response from FREESKY eBikeMay 27, 2026
Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear that you’re loving your Swift Horse Pro and enjoying its comfort, stability, and performance—especially that speed! 🚴♂️⚡ We’re also very glad Marvin was able to resolve your interface issue quickly, even over the weekend. Providing responsive and reliable support is something we take great pride in. Thank you for your trust and recommendation—it truly means a lot to us. Enjoy every ride ahead! — Freesky Team
