carlos C.
I have few problems with my Ebke but…
I have few problems with my Ebke but all my concerns where address and and sent me new parts. they keep in touch until the problem was resolved. great costumer services and great product
Response from FREESKY eBikeSep 29, 2025
Thank you for your excellent 4-star review! We’re so glad to hear that even though you experienced a few issues, our customer service was able to resolve them quickly by sending replacement parts and staying in touch until everything was taken care of. Your satisfaction is our priority, and it’s wonderful to know you’re happy with both our service and the product. Thank you for your kind words, and we look forward to continuing to provide you with great experiences on your bike. If you ever need further assistance, we’re always here to help!




