FREESKY eBikeReviews of freeskycycle.com

Amazing experience! The bike is hight quality built, very fun to drive and super comfortable! So far, it s the bike I ever had. Custom support is also amazing! Always on time, very helpful and they ll do anything that they can with the highest standards. Honestly, the best bike and team!

I recently got a Ranger Air M540, and the build is great, with strong parts and a comfortable design. There has been a bit of technical difficulties, but Freesky promptly replied and arranged for replacements. Mona was also responsive with customer service.

First of all, thank you, Janice for being interested in your customer's feedback - it is a sign of an excellent customer service! Secondly, the bike itself is very solid, it is matching the description and it does have crazy specs for an e-bike! All my friends are impressed with the bike because it is efficient but looks cool as well! I really appreciate that they used high grade parts in assembly of the bike. Since there is always a room for improvement even in such a great product, I would suggest to improve the latch on the lid over the battery, it moves while in motion making a rattling noise. I fixed it by gluing a padding between the lid and the metal, therefore it is a cheap and easy fix. Overall, I rate the bike 10/10 !

I purchased the Swift Horse Pro X-6E with high expectations, and overall, it has been an incredibly fun and enjoyable e-bike to own. The power, ride quality, and overall value make it an excellent option for anyone looking to get into the world of electric bikes. What stood out most, however, was the customer service. A few weeks after purchase, my control panel failed unexpectedly. I contacted Freesky support and was impressed by how responsive and professional they were throughout the process. They quickly approved the warranty claim and shipped a replacement control panel directly from China. Their communication was excellent, and they followed through on their commitment to support their product. That said, my experience hasn't been entirely without issues. From the beginning, I've had persistent rear brake rubbing that I have been unable to resolve despite following Freesky's adjustment instructions and performing multiple adjustments myself. At this point, I suspect the rear brake rotor may be warped. Because the bike is still brand new, I had hoped a replacement rotor and brake components would be provided under warranty rather than requiring an out-of-pocket repair. Despite these concerns, the bike has performed very well overall, and the control panel and brake issues are the only significant problems I've encountered. The riding experience itself has been outstanding, and I would confidently recommend the Swift Horse Pro X-6E to anyone seeking a capable entry-level e-bike. My one recommendation to Freesky would be to strengthen quality-control inspections before shipping. Addressing issues such as faulty control panels and brake alignment at the factory would transform a very good customer experience into an exceptional one. The company's customer service has proven they stand behind their products; now I'd love to see that same level of excellence reflected in the initial build quality.

I bought 2rangers m540 love the bike. Big and massive, strong and fast. Had a question to ask and Jensen help me with order because could not buy the bike through the system. Jensen was fast and efficient. Thanks have a great day. Jean LeSage

I have absolutely been loving my Freesky Warrior Pro. It has quickly become one of the best purchases I've made for transportation, fitness, and recreation. I outfitted mine with the rear rack system, which has been incredibly useful for grocery runs and everyday errands around the city. Having the cargo capacity makes the bike much more practical than a typical e-bike and allows me to leave my car at home for many short trips. I also use the Warrior Pro as my daily gym commuter. My commute is approximately 10 km each way, and the bike handles the distance effortlessly. The battery life has been excellent for my needs, and the bike has more than enough power to maintain comfortable cruising speeds while tackling hills with ease. One of the standout features of the Warrior Pro is its power. The dual-motor setup is simply a blast to ride. When I switch into dual-motor mode and take the bike onto forest trails, it transforms into an off-road machine. The amount of torque available is impressive, and the bike climbs steep hills and rough terrain with very little effort. There have been sections of trail where I expected to have to walk the bike, but the Warrior Pro powered through without hesitation. What I appreciate most is its versatility. It serves as a practical commuter, a grocery-getter, a fitness companion, and an adventure bike all in one package. Whether I'm riding through the city streets, commuting to the gym before sunrise, or exploring trails on the weekend, the Warrior Pro consistently performs beyond my expectations. Overall, I am extremely happy with my purchase. If you're looking for a powerful, capable e-bike that can handle both everyday transportation and off-road adventures, I would highly recommend the Freesky Warrior Pro. - Brayden Ankerstein

I purchased the Alaska Pro in the autumn to prepare and plan this coming summers rides in the northern mountain and plain statesmvI included heavy duty tires, anti-flat liners, 400 W PV system on the roof of the van, 280 AH battery, and will carry 6 gallons of drinking water to facilitate daily 40+ mile rides in wild lands, urban areas, and established western bike trails and paths. June 1st, departure. this is my third ebike, so I'm confident that selecting this Alaska Pro will prove to be the right choice.

Mona, my customer service agent, provided me with utmost professionalism and patience. I’m very satisfied with the product and services that I received from her and Freesky. My riding experience with my Freesky Wildcat Pro has been amazing! Thanks again for helping me. I appreciate it. Be well, Sheila