Peter M.
Freesky Alaska Pro M-520
Received my Freesky Alaska Pro M-520 on the 25th May Delivered on time and packed extremely well, unboxed it and built it all up. A very slight problem with the front brake, the cable had kinked to a point that the front brake was inoperable, I informed Jenson, without question he emailed me back advising me that a complete new front brake was out for delivery for me, quality service, brake is fitted and all good, I was kept informed at all points of its journey via the tracking system. I am over the moon with my bike , it’s well built, and robust. The paint quality is excellent the bike rides very well … as fast as you want it to be, I couldn’t be happier with my Alaska Pro… I love this bike, thank you Freesky and Jenson for you communications and professionalism. Peter McLardy, Manchester UK
Response from FREESKY eBikeJun 11, 2026
Hi Peter, Thank you so much for taking the time to share such a detailed review! 😊 We’re thrilled to hear that your Alaska Pro M-520 arrived safely, was well packaged, and that you’re loving the overall build quality and ride experience. It’s also great to know that Jensen was able to quickly assist with the front brake issue and get a replacement sent out right away. Providing responsive support and keeping our customers informed throughout the process is something we truly value, so your kind words about the communication and tracking updates mean a lot to us. We’re delighted that your Alaska Pro has lived up to your expectations and that you’re enjoying every ride. Thank you again for your support, Peter, and we wish you many amazing adventures ahead in Manchester and beyond! 🚴♂️⚡ — Freesky Team