FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike reviews

Showing 661 reviews with 5 stars · Clear filters

Mark F.
Jul 19, 2026
Freesky has been very helpful with the replacement of a bad battery.
Freesky has been very helpful with the customer support for my Eurostar Ultra bike. Thanks Kenny for shipping out a new battery for my bike with a bad cell. Very helpful. Love the bike and will definitely buy again. Mark
Response from FREESKY eBikeJul 20, 2026
Thank you for sharing your experience! We’re glad to hear that Kenny and our support team were able to assist you with the battery replacement and get your Eurostar Ultra back in great condition. We truly appreciate your understanding and support, and we’re happy to know you’re enjoying your bike. Thank you for choosing FREESKY, and we look forward to welcoming you back for your next ride!
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Lee B.
Jul 18, 2026
Horlan at Freesky support was fantastic…
Horlan at Freesky support was fantastic sorting a small problem for me, Alaska pro great bike
Response from FREESKY eBikeJul 20, 2026
Thank you for sharing your experience! We’re happy to hear that Horlan was able to provide great support and help resolve the issue quickly. It’s also great to know that you’re enjoying your FREESKY Alaska Pro. We truly appreciate your support and hope you continue to have many enjoyable rides!
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Steve Van L.
Jul 17, 2026
67 years old
67 years old, looked at 40 bikes and loved the design of the M530 warrior bike, the use of Samsung batteries, shimamo and other quality parts. Had questions and got a hold of Jensen in customer service who was timely and excellent. Figured this must be a quality company and product due to him. Bike arrived on time and excelkent. No scratches or issues in shipping. Assembly instructions are fair and could be improved but it’s easy as long as you find video how to. I have now put 60 miles on, have programmed it and could not be happier.
Response from FREESKY eBikeJul 17, 2026
Thank you for sharing your detailed experience! We’re thrilled to hear that you chose the FREESKY Warrior M530 after comparing many bikes and that you’re enjoying its design, components, and performance. We’re also happy to hear that Jensen was able to provide helpful support and make your buying experience a positive one. We appreciate your feedback about the assembly instructions and will continue working on improving the experience for our riders. It’s great to know you’ve already enjoyed 60 miles of riding, and we hope your Warrior M530 continues to bring you many more exciting adventures!
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Lauren
Jul 16, 2026
Having trouble finding a replacement…
Having trouble finding a replacement for broken display on my two year old Ebike, contacted Horlan at support. He was very helpful with getting me what I needed in a timely manner.
Response from FREESKY eBikeJul 17, 2026
Thank you for sharing your experience! We’re glad to hear that Horlan was able to assist you in finding the replacement display and help resolve the issue in a timely manner. We truly appreciate your continued support of FREESKY over the years and are happy to know our team could provide the help you needed. Enjoy your rides!
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Mike
Jul 15, 2026
I had the bike one day and the…
I had the bike one day and the controller quit but still worked in manual mode. Called and they had repkacement part sent asap and was back on the road in no time. Great service support.
Response from FREESKY eBikeJul 16, 2026
Thank you for sharing your experience! We’re glad to hear that our support team was able to quickly assist you and get your bike back on the road. We appreciate your understanding and are happy that the replacement part helped resolve the issue. Providing timely and reliable support for our riders is always our priority. Enjoy your FREESKY rides!
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Michael D.
Jul 15, 2026
Horlan was amazing!
Horlan was amazing! He was quick to reply to my emails about my broken display and walked me through some basic troubleshooting steps. He sent me additional parts besides the display just to make sure my bike would be up and running as soon as possible. I’m thoroughly impressed with the bike and even more impressed with the customer service. Gibe Horlan a raise!
Response from FREESKY eBikeJul 16, 2026
Thank you for sharing your experience! We’re so glad to hear that Horlan was able to provide quick support and help get your bike back on the road. We truly appreciate your kind words and will make sure your feedback is shared with him. Providing reliable support for our riders is very important to us, and we’re happy that both your FREESKY eBike and our customer service team left a great impression. Thank you for your support and enjoy your rides!
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Kevin G.
Jul 15, 2026
i did many upgrades with lower shocks…
i did many upgrades with lower shocks and softer seat i moved the fenders i found it makes it look much better the ride is so fantastic now i can touch flat foot on the ground makes the bike much safer in my option
Response from FREESKY eBikeJul 16, 2026
Thank you for sharing your upgrade experience! It’s great to hear how you’ve customized your FREESKY eBike to better match your riding preferences and make your rides more comfortable. We love seeing our riders personalize their bikes and create a setup that works best for them. Enjoy your improved ride, and thank you for being part of the FREESKY community!
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Robbie C.
Jul 14, 2026
I use the freesky warrior m530 every…
I use the freesky warrior m530 every day to travel . First class. Cant fault it in anyway
Response from FREESKY eBikeJul 16, 2026
Thank you for sharing your experience! We’re happy to hear that your FREESKY Warrior M530 has become a reliable part of your daily travels. It’s great to know you’re enjoying its performance and overall riding experience. We truly appreciate your support and hope your Warrior M530 continues to bring you many great rides!
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