FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike Reviews | Read Customer Reviews of freeskycycle.com

FREESKY eBike reviews

Showing 661 reviews with 5 stars · Clear filters

Greg
Jul 27, 2026
⭐️⭐️⭐️⭐️⭐️ Phenomenal E-Bike and World-Class…
⭐️⭐️⭐️⭐️⭐️ Phenomenal E-Bike and World-Class Service from Carl! I cannot say enough good things about the Swift Horse Ultra X-6E. The riding experience is absolutely excellent. Thanks to the powerful motor and full suspension, every ride is incredibly smooth, fast, and comfortable. On top of the amazing performance, the battery range is fantastic. It easily handles long commutes without any range anxiety, proving to be incredibly reliable. What truly sets this experience apart, though, is the customer service. Carl was absolutely stellar—highly professional and helpful. It is rare to find a company that pairs such a high-quality product with top-tier customer care. Highly recommended!
Response from FREESKY eBikeJul 28, 2026
Thank you for sharing your wonderful feedback! We’re thrilled to hear that you’re enjoying your FREESKY Swift Horse Ultra X-6E and that the motor, full suspension, and battery performance have contributed to a smooth and enjoyable riding experience. We’re also glad to hear that Carl provided you with excellent support. We truly appreciate your kind words and will make sure your feedback is shared with him. Providing a great product experience along with reliable customer support is very important to us. Thank you for your recommendation and support. We hope your Swift Horse Ultra X-6E continues to bring you many amazing rides ahead!
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Darrell D.
Jul 27, 2026
This is my first electric bike
This is my first electric bike. The Warrior M530 Pro is great. It is a little heavy than I expected. You feel the weight when in the lower power assist. However when you bump up the power it is great. I am 61 years old and ride it to and from work. The only negative thing I have to say is it took a while to get it after ordering as they were back ordered. However once they said it was shipped it only took a couple days. I would and have recommend Freesky highly. I would definitely purchase from them again.
Response from FREESKY eBikeJul 28, 2026
Thank you for sharing your detailed experience! We’re glad to hear that you’re enjoying your first electric bike, the FREESKY Warrior M530 Pro, and that it has become a reliable part of your daily commute. We appreciate your honest feedback about the bike’s weight and delivery time. Feedback like yours helps us continue improving both our products and customer experience. We’re happy that once shipped, your bike arrived quickly and that you’re enjoying the performance and power of your Warrior M530 Pro. Thank you for your recommendation and continued support. We hope your FREESKY brings you many more enjoyable rides!
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Brian
Jul 27, 2026
Rode my warrior pro in Telegraph creek…
Rode my warrior pro in Telegraph creek BC very big hills, My warrior pro is a beast took the hills with no problems at all.
Response from FREESKY eBikeJul 28, 2026
Thank you for sharing your experience! We’re glad to hear that your FREESKY Warrior Pro handled the big hills in Telegraph Creek, BC with ease. It’s great to know that the power and performance of your bike are helping you enjoy challenging terrain with confidence. We appreciate your support and hope your Warrior Pro continues to bring you many exciting rides and adventures ahead!
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Jeff C.
Jul 26, 2026
First of all I like my bike great…
First of all I like my bike great product.As far as customer service goes 5 stars all the way with all my needs and questions very quick response and promt.
Response from FREESKY eBikeJul 28, 2026
Thank you for sharing your experience! We’re glad to hear that you’re enjoying your FREESKY eBike and that our customer service team has been able to provide quick and helpful support for your questions and needs. Your satisfaction means a lot to us, and we truly appreciate your recognition of our team. We’ll continue working hard to provide a great experience for all FREESKY riders. Enjoy your rides!
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MR DAVID P.
Jul 25, 2026
Fantastic Machine
Where do i start really. I am 59, 240lbs 6ft and a long time sufferer with weight and mental health. Had the usual E bikes but serious lack of power so I did my research owing to the fact that i live in a massive Valley in Somerset UK and Freesky came out on top. the bike for me was the Swift Horse Ultra 6x E. Now this is what you call a bike with the crown set forks and the weight of the bike you instantly feel you are on a motorbike and most of all safe. First bike with wide tires and what a revelation i will never go back to standard width and for the first time in 50years i can ride no handed due to balance issues but they have gone now. Power is fantastic in UK compliance mode i use assist level 2 with 3 for the steepest climbs and real world figures are outstanding 78 miles over 2 days many hills and up and down Ashton Court bike trails using only two bars of battery. fyi 255 miles over 5 days all i changed was the saddle. 5Stars indeed
Response from FREESKY eBikeJul 28, 2026
Thank you for sharing your incredible riding experience! We’re delighted to hear how much you’re enjoying your FREESKY Swift Horse Ultra 6X-E and how it has helped you explore more comfortably in your local terrain. It’s great to know that the wide tires, stability, power, and battery performance have made such a positive difference to your rides. We also appreciate you sharing your detailed feedback, as it can help other riders better understand the riding experience. Thank you for choosing FREESKY, and we hope your Swift Horse Ultra continues to bring you many more enjoyable miles and adventures ahead!
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Martin P.
Jul 24, 2026
I made two enquiries about a particular…
I made two enquiries about a particular Freesky ebike and was really helped along with lots of useful information sent the next day from a fellow called Marvin. Thankyou
Response from FREESKY eBikeJul 28, 2026
Thank you for sharing your experience! We’re glad to hear that Marvin was able to provide helpful information and support throughout your enquiries. We appreciate your interest in FREESKY and are happy that our team could assist you in making your decision. Thank you for considering FREESKY, and we hope you enjoy your future riding experience with us!
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Marcos R.
Jul 24, 2026
Great Warranty!
The company follows up with the customer when they have issues with their product. I've received spare parts at no cost to me under warranty! Great Customer Service!
Response from FREESKY eBikeJul 24, 2026
Thank you for sharing your experience! We’re glad to hear that our support team was able to assist you and provide the replacement parts you needed through our warranty service. We truly appreciate your kind words about our customer service and are happy to know we could help resolve your concerns. Thank you for choosing FREESKY, and we hope you continue to enjoy your rides!
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Frank A.
Jul 23, 2026
This was my first time dealing with…
This was my first time dealing with freesky customer service and I must say that it was a very pleasant experience. I was dealing with Horlan most of the time and he was very helpful ! In fact everyone I dealt with was extremely helpful and friendly. All my concerns dealt with in a very timely fashion. I am completely satisfied with their service.
Response from FREESKY eBikeJul 24, 2026
Thank you for sharing your experience! We’re delighted to hear that your first experience with FREESKY customer service was a positive one. We’re especially glad that Horlan and our support team were able to provide helpful, friendly, and timely assistance. Your satisfaction means a lot to us, and we truly appreciate your kind words and support. We’ll continue working hard to provide a great experience for all FREESKY riders. Enjoy your rides!
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