Gary G.
Shock wasn't working right
Shock wasn't working right. Horlan did a great job of sending another which works perfectly. I use the bike to commute to work and home daily. Great service
Response from FREESKY eBikeOct 26, 2026
Thanks for sharing your experience! 💚 We’re glad Horlan was able to help resolve the shock issue and get you back on the road. It’s great to hear your bike is serving you well for your daily commute! We’ll be sure to pass your kind words along to Horlan. Thanks for choosing FREESKY, and ride safe! 🚲🙌




