FragranceMarket.com Reviews | Read Customer Reviews of fragrancemarket.com

FragranceMarket.comReviews of fragrancemarket.com

4.52,395 reviews
Cosmetics & Makeup
2650 SW 145th Ave, Miramar, Florida

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FragranceMarket.com

About FragranceMarket.com

Fragrancemarket.com is one of the nation’s largest and most trusted online retailers of Discounted genuine designer fragrances and related accessories.We carry over 3,000 genuine, brand-name fragrances, skincare, makeup, and haircare, all at discount prices.We’re bringing the traditional shopping experience to your computer for the utmost convenience.We also pride ourselves on being the leading fragrance authority. Our store offers the widest selection of designer perfumes and fragrances at affordable prices.We carry the most popular names in fragrance, including Calvin Klein, Lacoste, Escada, Hugo Boss, Carolina Herrera, Paco Rabanne, Michael Kors, Thierry Mugler, DKNY, Coach, Davidoff, Vera Wang, and many other in-demand luxury brands. Fragrancemarket.com is proud to be a purveyor of the finest women’s perfume and men’s perfumes and fragrances that are sold at great value. Fragrances can cost a small fortune when purchased at most department stores, but not with Fragrancemarket.com because we substantially mark down our fragrances; you get more for your money.

FragranceMarket.com (fragrancemarket.com) has 2,395 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Website: fragrancemarket.com
Category: Cosmetics & Makeup
Location: Miramar, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 66% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FragranceMarket.com reviews

Showing 64 reviews with 3 stars · Clear filters

jarett W.
Jan 23, 2026
Damaged bottle
I bought a 200 ml bottle of paco rabanne fragrance and it was damaged before I could even take it out of the box. It couldn’t have happened in transit because the box itself was packed well so that means that I was sent a damaged bottle. I spent $100+ and I am very disappointed. Update: customer service has been helpful with addressing this issue. They sent a return label so that I could send the damaged item back. Unfortunately the item is sold out so they cannot re-ship a new one which would have been my first preference but they did offer me a full refund. I am adding another star for the customer service but I am still disappointed about this first time buying experience.
Response from FragranceMarket.comJan 29, 2026
We regret that the fragrance arrived damaged and appreciate you bringing this to our attention. We are sorry the item was sold out, but we're glad we could assist with a refund. We value your feedback and aim to improve your buying experience. Fragrance Market Customer Service
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jim R.
Dec 24, 2025
Packing was horrible
Packing was horrible, outer boz fine, but cologne was just stacked and a few thin short pieces of brown paper on top. Cant afford decent fill or is it your packers don't care? Slow delivery zero updates.
Response from FragranceMarket.comJan 19, 2026
We appreciate you taking the time to share your experience. We're sorry to hear about the condition of the packaging and the lack of delivery updates. We'll review our packing procedures and delivery tracking to improve our service. Fragrance Market Customer Service Team
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Samikchhya B.
Dec 22, 2025
Damaged product
I received the product which was damaged and I felt as though the fragrance was lighter, probably because the cover had been chipped off. I dropped my feedback and someone reached out to me, they apologized, reassured me that the product was authentic and even refunded my purchase.
Response from FragranceMarket.comDec 24, 2025
We’re sorry to hear that you did not have a positive experience with us. Our team has attempted to reach you by phone and email to address your concerns. If you need further assistance, please feel free to contact us at [email protected] or call 877-363-0553, Monday–Friday, 9am–5pm EST.
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Michael G.
Dec 21, 2025
I received my cologne with no lid
I received my cologne with no lid
Response from FragranceMarket.comDec 24, 2025
Thank you for your review! It looks like you ordered a tester variant from us. We would like you inform you that testers are 100% original, authentic, and fresh. They are produced for department stores to promote a particular fragrance and identical in composition to the officially packaged perfume. Testers are made by the manufacturer and may come in a plain box or without the fancy cap. All testers are new, completely full, and unused. It's a better value when purchased without the box! Should you have any further questions or concerns, please call our Customer Service Dept., at our toll-free number 1 (877) 363-0553, & we'll be happy to assist you, Monday thru Friday, 9:00 am to 5:00 pm. Thank you, Fragrance Market
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Jose M.
Dec 19, 2025
Don't like the fact that the fragrance…
Don't like the fact that the fragrance only last about 20 min i feel like I wasted my money
Response from FragranceMarket.comDec 24, 2025
We are sorry to hear that you are not 100% satisfied with your purchase. Please contact us at [email protected] or at 1-877-363-0553 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Market
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Pamela G.
Dec 17, 2025
Defective nozzle
One of the bottle's pray nozzle was defective. So now I can not get any perfume to come out. And it was my favorite scent.
Response from FragranceMarket.comDec 24, 2025
We are sorry to hear that you received a defective fragrance. Please contact us at [email protected] or at 1-877-363-0553 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Market
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Samantha
Dec 16, 2025
The perfume scent is so perfect
The perfume scent is so perfect! What I did not like about it was the delivery got delayed, by a couple weeks!!!!
Response from FragranceMarket.comDec 18, 2025
Thank you for your feedback—we’re glad you love the perfume’s scent. We apologize for the delivery delay. While we strive to ensure timely delivery, carrier delays can occur and are beyond our control. We appreciate your patience and will review our delivery process to improve the experience. Fragrance Market Customer Service Team
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Phyllis B.
Jun 23, 2025
Never got the order
Placing the order was easy, as I tracked my delivery date, the day before it supposed to arrive I gets an email stating that I have been refunded for my purchase, I don't know what happen. But at least I got my money back
Response from FragranceMarket.comJun 25, 2025
Thank you for your review. We apologize we couldn’t fulfill your order — it was refunded due to the item’s availability. If we’re unable to deliver, we always make sure to take care of our customers. We appreciate your understanding! Thank you Fragrance Market
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