Forest Trail AcademyReviews of foresttrailacademy.com

This school is the absolute most unprofessional fraud I’ve ever felt with. It’s a one phone line, 1980s answering machine, low budget operations with employees that are pathetically incompetent. After being fed up with dealing with the incompetence of the employees that occasionally answer the phone, I requested to speak with a manager. I was told that there are no managers that their word is final. Yeah ok “Marcus”. I warn people to run from this low budget, incompetent group of so called educators. 2nd Response: The problem was not speaking to someone, the problem was the lack of professionalism and lack in action on your schools part. My sons transcripts still have not been released and I will continue to post reviews where ever I can until they are released. I promise.

The response from Forest Trail academy to my review only confirms our horrible experience. There is little or no staff, no one seems to be in charge and any response to a question is automated or comes from a third party they hired. Thus, when we first inquired with them, asking for more information, no one ever explained to us that we were going to be locked into a year long commitment. Instead, new applicants are made to sign the small print student manual online. It is a very long document to read, and only towards the end of it there is mention of their withdrawal policy (which we discovered after it was too late). There is no mention of this policy anywhere else on their website! When signing this, we had no idea what we had gotten ourselves into. We have had all three of our children in american curriculum based private schools for years, but none of these schools would ever demand ongoing payments if children were withdrawn during the year. This concept is so foreign to us that it never even crossed our minds as a possibility. Nor do we feel that this is a fair or legal practice, needless to say. Another word about the "missing in action" teachers: No teacher has ever replied to my daughter sooner than 3 days after she typed a question to them. Teachers are never available in real time or online, and the very few, infrequent online chat rooms do not work for most students as they are at inconvenient times with short response windows.