FloLogicReviews of flologic.com

Response from FloLogicApr 17, 2017

Hi, Chip. Thank you for your feedback. Today, FloLogic offers a new and dramatically improved leak detection and auto shutoff smart valve, when compared to the first-generation system, first sold in 2000. The 3.5 is our fourth-generation product. We would love to hear from you and talk about today's system, which has industry-leading customer satisfaction. We offer special savings to customers of the first generation product. Please call us at 877-356-5644.

Response from FloLogicMar 2, 2017

Suresh, Thanks for your feedback. We are sorry to hear that the system doesn't appear to be performing as intended. Indeed, this sounds highly unusual. We would like to speak with you and trouble shoot this, and get your system back up and running. Please give us a call so we can assist. 877-356-5644.

Response from FloLogicMar 2, 2017

Hi, Andrew. We are sorry to hear that you are finding the product to be frustrating. FloLogic is designed to detect constant water flow and sometimes those "leaks" are going down the drain via warn toilet flappers and hose bibs outside, where they would typically go undetected. We are always pleased to help customers get to the bottom of the leak alarms when they are puzzling. Please give us a call and we can help you get things up and running, and ensure your property is protected. 877-356-5644.

Response from FloLogicFeb 22, 2017

Hi, Matt. Thanks for your input. We are currently offering our fourth generation product, which is significantly improved from the original product we offered 17 years ago. We offer a special discount for upgrading a system to those who own an earlier version. Give us a call if you have any questions 877-356-5644.

Response from FloLogicFeb 21, 2017

Hello. The battery is the one "consumable" component of the system. While it remains charged from the plug-in and is there to operate in the event of a power outage, it will need to be replaced every 3-5 years. It's a standard security system-type battery. You may simply need to do a reset to allow the system to accept the new battery. This is done by pressing and holding the down arrow key until the beeping stops (5-8 seconds). Give us a call and we'll gladly walk you through a check to get your system up to protecting your property. 877-356-5644

Response from FloLogicFeb 7, 2017

Dear Phillip, We are sorry to hear that your unique needs for a solar powered unit could not be met by the FloLogic System as is. The unit operates on 12-volt battery backup power so it continues to protect in the event of a power loss, but it requires a standard outlet plug-in to maintain ongoing power supply and charging of the battery backup. We hope we helped answer all of your questions throughout the process and that this experience reflects the five-star service FloLogic always seeks to provide, even while you did not purchase since you don't believe the product will meet your needs.

Response from FloLogicSep 8, 2016

Dear Jack, The FloLogic System will not shut the water of without a reason, and it is simply finding the reason. Please call Toll Free 877 FloLogic (877 356 5644) and we will make sure the FloLogic System is working to your satisfaction. Chuck De Smet