ALEXANDER
Amazing service and support
Amazing service and support. Polite, available and responsive!!

Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation. The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage. Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures.The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.
FloLogic (flologic.com) has 392 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Home & Garden Services · Greensboro, North Carolina
Excellent

Home & Garden Services · Charlotte, North Carolina
Great

Home & Garden Services · Bloomington, Indiana
Excellent
Home & Garden Services · Prosper, Texas
Excellent
Showing 299 reviews with 5 stars · Clear filters
ALEXANDER
Amazing service and support. Polite, available and responsive!!
Bill
Great product.
Sue from D.
I am going out of my mind. My water keeps shutting off and I can’t find any leaks . I’ve increased flow and bypass increased but it is detecting water and I’m at a loss. Last night it went off at 2:00am. I turned back on and the timer was not running. It then shut off at 7 am. I went through the same action and no problems until evening. I just allowed the shut off and don’t know what to do. I have had a recent leak so worried. No sleep. Help. Turned humidifier low. It is very cold in Detroit areA so I’ve even put down my 3 furnaces. HELP. Thank you for your help. FloLogic stands behind the product. There is a learning curve to understanding the product. Once I master it all will be fine. I am impressed with the quick response and think I have it straight. The app is a must.
Response from FloLogicNov 14, 2019
Sue--I'm so glad we were able to resolve your issue. We simply needed to increase your drip rate setting to accommodate for the small trickle of water that's constantly feeding your humidifiers. Call us anytime you have additional questions 877-356-5644
Marcel N.
Flologic, Thank you for your quick response to our issues, hopefully with your help we can get the false alarms resolved. We have been receiving false alarms with a newly installed system. Please contact me so that we can discuss. Thank you Marcel 207-415-0858
Response from FloLogicMay 29, 2019
Marcel--It was a pleasure speaking with you. Hopefully the information shared will resolve the alarms you are experiencing.
Mark B.
This product is EXCELLENT! It saved me yesterday, as I was out all day and my hot water tank failed. Fortunately, the Flologic device shut the water off after only a few seconds. If I did not have the Flologic, I would have come home with a huge flood in my garage. Also, Chuck and the guys at customer service are THE BEST ! Wonderful product with super customer service. THANK YOU ! Mark
Mike T.
As a long-time FloLogic owner and fan, I was excited when the new CONNECT module became available that allows wireless (WiFi) control of one’s valve from anywhere in the world! I am please to report that it works exceptionally well, and the mobile app is outstanding! Beautiful, intuitive, simple, robust, and with a framework to support additional functionality in the future! The architecture of the system is also well thought out, because the system operates autonomously, too, such that if one does lose internet connectivity, your home or business is still protected. I highly recommend the FloLogic system and the new CONNECT WiFi module! (Note: Please DO contact FloLogic to ensure compatibility for older FloLogic models, such as the one I have.)
Dr. Neal M.
Incredible device
Evan O.
This is a fantastic product that every insurance carrier should require homeowners to own. It will save you from thousands of dollars worth of damage if you ever have a water line leak. It senses a consistent pressure drop for 2 minutes or 20 minutes depending on setting and then shuts off all water. It also helps find running toilets and dripping faucets. I have one in my primary home and one in my vacation home. It would be the first install in any new home I were to purchase. It maintains itself. Just change battery every 5 years or so.