FlipsnackReviews of flipsnack.com

IRIS WAS FANTASTIC!!!!!!!!!!!!!!!!!!!! I was so stressed about my files and she guided me with expertise, professionalism and resolute determination… she solved my issue and went beyond!

I experienced a technical issue with a project on Flipsnack where the copy-and-paste feature was not working properly. The support team quickly investigated the matter, created a technical ticket to resolve the issue, and guided me through the process step by step. In particular, customer representative Ruxandra Moș went above and beyond to help me, even outside of working hours; I would like to extend my special thanks to her. Their attention, speed, and solution-oriented approach are truly commendable. In my previous experiences, they had resolved my issues with the same diligence. It is very pleasant to see a company that cares so much about customer satisfaction. Thank you, Flipsnack!

I love Flipsnack - such an amazing company with amazing values and reworking the digital sphere of publications!

We love the platform for production, but more importantly, their live chat customer service cannot be beat. As a marketing VP, I and my team use a zillion online tools everyday. I needed to do something that's usually back-end account admin and they were able to both verify and help me right from the chat platform in minutes with a live customer service agent. All other online marketing tools TAKE NOTES. No one has the patience to wait for a 3-day turn around on some generic help email when we're working live in your paid tool. Thanks Flipsnack team!

Great platform to use for creating a sales brochure. Really wonderful customer service.

We’re so happy we chose Flipsnack as the platform for our online magazines! So far, we’ve published eight interactive and beautifully designed magazines — and most importantly, the platform is reliable. Their support team is fantastic — they’re always quick to respond and truly “on it” whenever an issue arises. Flipsnack gives us the flexibility to be creative, integrating videos, music, links, and more. Even better, when we’ve suggested new features, they’ve listened — and in some cases, actually made them happen! Thanks to the high quality of our magazines, we’ve even been noticed by Zinio in the US and will soon publish on their platform as well. If you’re in doubt, don’t be — just choose Flipsnack and get started!

The product UX and features are on par, and better in some cases then the other competitors. The Customer Service is SPOT ON. We are working with an NGO, and the budget was small. The FlipSnack customer team helped us find a solution that worked in budget. We will be using them for future experience.

We have been a customer of Flipsnack since early 2020, and over the last nearly six years, we have published more than two dozen e-magazines representing our organization. I cannot recall any time when the pages were "down," or any technical glitches. Above all, what I appreciate is Flipsnack's customer service. Their chat feature makes it very easy to connect if I have questions or my own technical issue (e.g., with the PDF I've uploaded) that isn't even on them to fix, but they do anyway. They've also been very responsive on email. I see no reason but to continue to use Flipsnack moving forward for years to come.