FlipsnackReviews of flipsnack.com

I started using Flipsnack years ago on a free account. It was a bit of a clunky experience, but I liked the end product enough to deal with the less than stellar UX/UI. Eventually I upgraded to use more features, but I wanted to change my renewal date so I decided to revert back to the free account and figured I would upgrade again later. I was shocked when I logged in and everything I had created was gone. On the free account you could still use the program, it just had far less features. So I reached out to the service team which was AWFUL. The representative said they had changed their account options and if I wanted access to my previous content I had to upgrade then and there. I asked if I could have access for 24 hours to simply download my previous content and was told no. They kept directing me to messaging on their website but as a customer none of these changes had been communicated directly to me. If I had been warned I would lose all access and they no longer offered free plans I could have prepared, however there was no communication from Flipsnack and zero assistance provided without paying. My intention was to upgrade again but adjust the date simply because I wanted to get all my software renewing at the same time, but after this experience I wouldn't recommend or use them again.

Me di de alta, fui incapaz de usar la aplicación y este año me HAN HECHO OTRO CARGO sin pedir la renovación. Más de 300 euros de cargo para nada. No he podido entrar siquiera. Timo total. No caigáis en la trampa.

hoooooorribleeeeeeeeeeeee aplicacion

This is not a very friendly application. It does not allow you to downlaod it after doing all the portfolio when you don't subscribe. Find another app please. waste of time.

The product is ok. The customer service is awful. I haven't used the product in a year. I forgot about it and realized they charged me for another year about a week ago. I thought I had auto-renew turned off. They say they have a no-refund policy but will make exceptions if the charge is recent and you haven't used the product recently. I haven't logged in to the service in a year. I contacted customer service and asked for a refund. Some rep name Ramona tells me I can't have a refund but then quotes the policy, which I told her I read and I fit the criteria. She told me it didn't matter if I wasn't using it; the service was still there. She also tells me the charge must be less than ten days. This is listed NOWHERE on the website. I pointed that out and she said it's an internal rule. The interaction with her ensures I will never use this company again, and I won't be referring them to anyone else. Do not use them. There are other companies with better customer service.

Repeatedly getting spam emails from your people asking for backlinks. It's tacky, cheap and not ok to spam people. None of us are interested.

Vervelende website, het maakt niet wat je doet maar overal moet je voor betalen, het is ongelofelijk dat dit nog mag in dit kikkerlandje. Groetjes Hennie uit Beverwijk.

Schade ist in Englisch Und zu teuer