Flatbike, Inc.Reviews of flatbike.com

Great product and FAST delivery! This is my 3rd pair of pedals!

Perfect bike and fast service!

I am very much satisfied with their service. They are very very helpful. Good job to you

Love the flatten your bike kit I got for my Specialized Turbo Vado. Everything fit well and is of high quality. The pedals where missing the reflectors but Flatbike was super responsive and is sending me a new set. The box was pre-sealed so I doubt they could have known the pieces where missing. The pedals where great otherwise.

We had a great experience and enjoyed our time with Bob Forgrave. He has followed up promptly as we ordered an accessory kick stand and in providing a recommendation for a rear rack. Riding the bike has been a pleasure.

Great bike and amazing service from Bob! Many thanks from Switzerland.

I live aboard a boat in the summer, and keeping a full-sized bike onboard just wasn't working. It was always either inconveniently taking up space in the salon down below, or left outside to the elements and inviting theft. Transporting it to/from shore in the dinghy was a nightmare. I sold that bike several years ago (Giant Defy Advanced), and bought a small folding bike. They work, but it's just not a pleasant riding experience. It was (very) basic transportation, and nothing more. Rarely did I take it out for pleasure. I came across Flatbike looking for a higher end folding bike, and couldn't believe what I was seeing. After taking some measurements, I found I had a perfectly sized locker aboard that could accommodate it once folded. I emailed the company to ask about clearances on last year's 612, and they managed to find me one in my size. It arrived in Canada less than a week later. And what a machine. There is precisely no way to know that you're on a folding bike. It feels like any other high-end mountain bike. It's lightweight and absolutely solid; the brakes are phenominal, and the shifting is flawless. The front suspension is unlike anything else I've personally had on a bike. Folding is a snap, and it fits exactly where I'd hoped it would. Plus, driving a small car, I tested and it also fits perfectly in my trunk. I haven't even really begun to explore its capabilities, but I plan to hit some hydrocut and logging trails as soon as it warms up a little more. I'm stoked! My only problem? I want their roadbike, too. :)

Bob helped with my questions before the purchase, then offered a 'factory soiled' option when he realised the frame wasn't available in my size. Also gave a discount for combined delivery - some others just don't care if you're an o/s buyer. Frame was well-packed, delivery quick and as easy as DHL could make it. (But note that apart from GST and import duties, Aus customs also adds a smallish processing fee). All of this made what could've been a stressful purchase a good experience.