Flatbike, Inc.Reviews of flatbike.com

Great customer service and a great product

I'm very happy. I ordered during the pandemic, and Bob was clear in his communication regarding timelines and delays. The custom kick stand is awesome, the pointers and notes in the manuals were very helpful. I purchased the C702-19W.

Great product! Guys were very helpful during the sales process as well as helping me pack two orders within one package! Highly recommend!!

The items I ordered arrived in a timely fashion and in good condition.

Super product, highlighted mounting instructions very clear. Pedals work great right out of the box, no adjustment needed. Quickly shipped, excellent option for SPD pedals that can be removed from bike in a second without tools. Much appreciated for my folding bike.

Great product. Liked that I could use my original handlebars without any mods. Very well made high quality product. Easy to install and use. Great for storing bike in tight areas. Rigid when riding. Would definitely buy again.

Call them up and talked to the owner who was straight up cool. He heard me out and got me the part I wanted in this covid shortage. Thank you!

I tried to buy a pair of detachable Wellgo mini-pedals but the Flatbike website would not let me, so I called and left a message. Bob Forgrave called me back and told me it was because they were out of stock in black, but he had them in silver. He apologized for the puzzling behavior of the website and said he would put an "out of stock" sign on the applicable items. I was also concerned about the size of the mini-pedals and Bob assured me that they would work for all but the most technical mountain bike terrain. As we spoke I put in my order for a silver pair on the website and got them a few days later. The pedals work well and they are not too small.