Flatbike, Inc.Reviews of flatbike.com

My five stars review. Bob Forgrave is an outstanding human been. He was always available to provide me with the best customer service. He answered all and every one of my questions and concerns in each email or phone communication we had. He even went the extra mile to provide me with great tips and share his experiences not only about biking but about any other related topic. I am glad with his assistance to help me decide which was the best bike and accessory like a safety product or lock that best fit my wants, needs, and my pocket. I highly recommend Flatbike company and Bob Forgrave for the excellent customer experience I had, I am still having, and for those experiences I will still have with Flatbike and Mr. Forgrave in the future as well. High quality people and high quality products and services. Thank you sir. Ernesto

Product looks great and will certainly fill the bill for the folding bike. Delivery via airmail was prompt and timely, pity Aus Post took a week to cover the last 300ks.

Wonderful quick disconnect pedals and fast shipping. The communication was great.

Very fast service

My experience with Flatbike has been very pleasant overall. Due to the high sales volume in late Jan 2021, it took a couple of weeks between ordering and actually receiving the bike. When I ordered the bike I left a note to Flatbike praising the color coordination, and the Flatbike went out of its way to satisfy my need. I am very grateful for that. Packaging, shipment tracking, and delivery were all excellent. I waited several months to give this review because I wanted to ride the bike a few more times before commenting. The bike rides great, and the folding mechanism works very well. If you read the blog in Flatbike's website, you will see that their bikes were developed with considerable thought, testing, and checking. (I bought a "Century road bike"). I think Flatbike offers high value considering the quality of the bike (high quality components & light-weight package), the easy folding mechanism, and price. I have not yet used Flatbike's technical support, but I heard that it was great from other reviews. Overall, I will definitely recommend this company to others!

I received my Flatten Your Bike Kit very quickly and they were exactly as described on their website. The Pop Off Pedals were easy to install and work perfectly as did the thin stem for the handlebars. I would recommend these products.

From the first email response I received from Flatbike when I was researching my purchase, to my first ride on my new Change 811, my experience with this company and their products has been of the highest quality. I recommend them highly. If you want to love your new bike and love the experience of buying your new bike, go with Flatbike.

Bought a set of flat pop-off pedals. Good instructions and seem to be just what we wanted. Haven't used them much yet, but expect them to work fine. The prime purpose in purchasing these is to make it easier and more compact to transport our bikes inside of our Grand Caravan. To do this, we remove the quick release front wheels and turn the handle bars 90 degrees. This leaves the pedals as the only significant obstruction. The pop-off pedals solve that problem.