FixrunnerReviews of fixrunner.com

I created a website a few years ago using WordPress as a favor for a friend who was just starting his own business. I had been a software engineer and programmer before retiring and knew a little HTML and CSS, but had never done website development so I knew just enough to be dangerous. I made manual backups of the site source whenever I made changes, but somehow missed the need to do parallel database backups. I didn't look at the site for a few months until I got a warning message from my web hosting provider. My paid for theme subscription had expired, a number of plugins were out of date and they had suspended the site for exceeding allowable number of PHP executions. While trying to update the theme I managed to crash the site completely. My hosting provider could not restore it without a current database. I got in touch with Fixrunner who also found malware. They were able to completely restore my site under their one time fix offer with an extra small and very reasonable charge for the malware removal, and also made some excellent suggestions on how the website could be improved. They did a great job when I was beginning to think that the site was beyond repair. I will not hesitate to use them again and recommend them highly.

Are you having issues with your website? Seriously, don't hesitate to contact fixrunner. They replied to my initial request within minutes. They fixed my critical error within 10 minutes, even though I had spent hours trying to figure it out myself. Professional, knowledgeable, and most importantly, they kept my business running when I did not have countless hours trying to figure it out on my own.

I came to Fixrunner after having a lot of issues with my original developers and finally giving up on them. I have been nothing but thrilled with their service so far (about 6 weeks in). They have been quick to respond, professional, and knowledgeable. I couldn't be happier that I found them. Thank you!

After weeks with 4 different developers that messed up our website Fixrunner solved everything overnight. We couldn't be more satisfied with Fixrunner. These guys know what they are doing and have the fastest service I ever experienced. Thank you Fixrunner.

Obsessed. I run my own website & have no clue what I am doing. I was trying to figure something out for an hour that they knew how to fix in quite literally 4 seconds.

The quickly and adequately addressed upload issues I had with my site and did so very effectively. I plan on using them again

I have a website that is hosted by a large company. WordPress went awry on this personal, historical site and didn't display the website correctly. I don't know WordPress nor have anyone on staff that knows WordPress. My hosting company attempted to help me (valiantly but unsuccesfully) by backing up my website to various earlier versions. Frustrated, I surfed the Internet for WordPress help, and found Fixrunner. Skeptically, I entered a Chat with Fixrunner, liked their "pay if you like the results" policy, engaged them, and LOVED the website results. I happily payed the user-friendly price. I recommend highly the company!

Two days ago we purchased the one-year FixRunner Advance Plan and have completed their on-boarding process. So far, we couldn't be happier with the level of support we've received. First I met with one of their reps via Zoom where he presented their offerings and answered all of my questions. Since the initial meeting, I've been working closely with their team to make sure everything was ready for FixRunner to start hosting/maintaining our site. They have been unbelievably fast to reply to my emails whether it's 6am or 10pm. They even arranged to migrate our existing site to their fast server overnight from 2am-5am to ensure that our customers wouldn't be affected during the time our site was down for this maintenance. When I woke up this morning the migration had been successful, and today, we were able to operate business as usual. We are excited to be moving forward with FixRunner handling our WordPress hosting and support needs. We highly recommend FixRunner!