Customerpeter T.
Watch repair
This company had my watch for over 4 months I kept ringing and emailing and every time they did not know where it was I would get conflicting emails I found the exercise very unsettling as it was an expensive watch and a present to my wife There must be a better alternative to get a watch fixed
Response from fixmywatch.netAug 8, 2024
Hi Peter, Thanks for your review. We're really sorry to hear about your frustrating experience, but we think there might be a mix-up. We're fixmywatch.net, based in the US, and we don't have any record of your order or name in our system. It sounds like you might have been dealing with a different company with a similar name. If you want us to double-check or help figure out which company has your watch, just shoot us an email at [email protected]. We're happy to help clear things up. Thanks for bringing this to our attention, and we hope you get your watch back soon! Best, fixmywatch.net Team