Bonnie H.
Five 9
Five 9 has been an excellent, easy to implement platform for our business. Their client service is A+. I would highly recommend Fivev9.

Modernize your contact center with personalized customer experiences. The Five9 Cloud Contact Center Solution enables agents to connect with customers over phone, web, chat, email, mobile, or social media. Five9 provides a complete solution with sophisticated management applications such as a supervisor desktop to monitor and coach agents, real-time and historical reporting, call recording, workforce management, quality monitoring, and screen pops. Compatible with CRMs. See why 2000+ customers trust Five9.
Five9 (five9.com) has 628 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Sales & Marketing · Walnut, California
Excellent

Sales & Marketing · Cardiff By The Sea, California
Excellent

Sales & Marketing · Laguna Beach, California
Excellent

Sales & Marketing · San Diego, California
Excellent
Showing 382 reviews with 5 stars · Clear filters
Bonnie H.
Five 9 has been an excellent, easy to implement platform for our business. Their client service is A+. I would highly recommend Fivev9.
Eugenio S.
Five9 delivers it's promisse. It is a robust technological platform, simple to implement and use with broad connectivity to software and hardware platforms. Their support and customer service is excellent too.
Dennis W.
Running a virtual call center can be complicated. Even for someone who is certified on their software. Knowing that I only need to pick up a phone to get any help or advice I may need. Five9 support staff is like none I have ever worked with. Professional enough to pass you off to more advanced staff when needed, and personal enough to attach themselves to you until the problem is solved. Those guys are polite but basically pit bulls when you give them a complicated scenario to work with. Yes there are some more modern interfaces out there and Five9 is slowly moving forward also. But for the last 7 years I have never been let down even one time.
Free Therapy L.
I have been a customer with five9 for a little under a year and anytime I need technical support, the five9 representative is ready and equipped to assist.
Daniel F.
I love this company. If I have any issues, they are right there to assist me and quickly help me find a solution.
Hansil K.
Features and functionality work best for our size call center
S.E
always awesome customer service and helpful agents. Always reccomend.
Thomas D.
The Five9 Support team is by far the best customer service company in the business. Your employees always exceed expectations when it comes to assisting us clients with all kinds of technical issues and general advise. I am very happy to recommend your compant to any other potential clients at any time.