Five9Reviews of five9.com

Five9 is a complex system with lots of options for call centers. It was a great experience learning and implementing our system due to the people we worked with. The support they have is always willing to help and prompt with a response. The only problem I have is living on the East Cost creates time zone problems. It is hard for me to get help before noon since Five9 is hosted out of CA, and they are 3 hours behind us. If you can work with their knowledge base online on PDF, then you will never have this problem. To wrap everything up, I would recommend this system to small or large call centers looking for a good professional system as their telephone dialer.

five9 is very helpful. I have used them for years and wouldn't choose another service. Their staff is also very helpful.

Five9‘s software has been extremely adaptible, useful, agile, and efficient for our call center.

Great Customer Service and problem solving from all the representatives.

Five9 is a great tool, not just for tele-marketing, but to accept Calls from existing Customers. We use Five9 for all our incoming customer calls. It allows us to easily direct the calls to the proper resource and tracks all our Call Data.

Five9 has been a critical partner in our telemarketing operations within our organization. From on-boarding to now (3 years later) we have had nothing but success. Always prompt with custom solutions, always courteous and professional with communications. Five9 was a home run for us. I would recommend their solution to any business large or small.

great staff and great product

Five9 has been a good partner through our time with them. Regular checkings and responsiveness to our requests has been the name of the game.