Five9Reviews of five9.com

We started using Five9 after using another service for 2 years that was missing many of the elements we found at five9. We are very satisfied with the features and service we now get with Five9 products.

Easy to use and supervise other callers. Hands free is great!!!

Five 9 is a great tool for companies that do not have a huge IT budget for Telecom equipment, software and engineers.

Five9 has the capabilities to do almost everything a call center would need. However, it lacks during the analytics process. Many calculations are not defined and one has to double check certain figures.

Five9 is easy to work with.

Overall we are happy with the platform and look forward to expanding our deployment but we have hit a number of snags. Our implementation was hampered by difficulties building complex campaigns and call handling options as well as difficult integrations with our partner's systems. We have overcome a number of the hurdles but the process of nailing down the solutions has taken considerably longer than we would have liked.

Been a good experience for me so far. Still have other issues to work on but we're making progress

end users occasionally report issues and have to reestablish their logins. It maybe related to signing in with Zendesk.