Five9Reviews of five9.com

We have had good success with Five9. The software is great. Few issues with accounting off and on but resolved.

I have been using it for 7 years its been great!

The Five9 platform has helped our customers a lot. The ease way they pot remote agents to work from home was really fundamental for this moment that we are living. Besides that, the cloud platform is very stable.

Great addition to our team. Easy integration with our portfolio management platform. Upped efficiency and transparency.

Five9 is a great tool, while it is not always perfect it def. gets the job done.

Five9 is a great tool! My teams uses it everyday and have no complaints.

Five9 has been a very flexible platform for us. We are able to accomplish our needs through the flexibility of their IVR. We do run into some things that are typical of having a system that's based in the cloud. For example a little bit more latency, but that is a nature of having systems that are remote to your offices. Otherwise we've been happy with Five9 and would certainly recommend that others consider them for their contact center solution.

I've been pretty happy with Five9. Their uptime is better than other contact solutions I've used and the interfaces, if a little outdated, are generally simple to use. More complexity and non-standard usage can become difficult but for standard use cases, it works great.