FitprotectionReviews of fitprotection.com

After waiting 4 months they sent the wrong cover that doesn’t fit. I have spent the last month trying to contact them by phone and email. They don’t answer their phone and they don’t respond to email, however they will run your credit card promptly

Terrible customer service. I have waited for over a month for a refund check. STAY AWAY, YOU'LL REGRET DOING BUSINESS WITH THEM!

Not as advertised! The item advertised shows all magnets as the means for holding the cover to the windshield, however the item received was Velcro and magnets. This was no where in the listing or pictures. Actually, they kinda bash Velcro in their videos. It should be the consumers choice if they want velcro on the outside AND magnets on the inside of their camper. But, you can't just send something that's not as advertised and expect the consumer to be ok with it. I received a call from someone at FIT protection saying they were working on updating their website to reflect that but this is now 3 weeks later and the website is the same, and unfortunately, I wouldn't have purchased. Because I chose not to keep the item, I was told "good luck" in a snarky way, but did receive a return label. I'm now struggling to get the return. I have contested charges with my bank now but hardly hassle free returns as advertised. Really too bad. I've left a review on the website as I was asked to review but ironically it's not appearing.

Terrible company. Do not purchase from them. Ordered the product and a custom design in April 2025 for my 2025 R-POD 194 and it does not fit. They half ass their work and do not verify if these products fit. I received it in September 2025 with no design and a product that does not fit. They did not notify me about sending the product without the design so they took weeks to reimburse me. Then I returned their product at the end of September and they still have not reimbursed me (3 weeks now). ABOSOLUTE garbage of an American company. No way to write a review on their main page so who knows where the reviews are coming from. Edit (June 2026). I see that fitprotection has responded with some kind of an apology. Regardless of who the owner is, you as the investor sat on the side lines while all this happened. You are equally as responsible and incompetent. Not wasting time or money purchasing your product.

Do NOT, I repeat, do not order any products from FitProtection! Any company that doesn't have a phone number customer service isn't to be trusted. Ordered on July 26th and am still waiting for the product. Magnet delay is just BS, no company that is legit would keep a customer waiting this long(and keep the money). Still trying to dispute the transaction with my bank, DON'T give them your business.

The cover does not fit as described. Customer Service is useless, they use online specs to make there products fit...however, the window size is not the dimensions of where the magnets should be placed. $500 later i am customizing my own cover. I wouldn't give them any money. You can make your own for much much cheaper. Young scammed punks

I ordered one of their covers for my Flagstaff trailer. I ordered the cover around February and didn't receive it until mid August. They never communicated any delay and when I reached out to them they sent out a video stating why the delay and their magnets coming from China were delayed. Almost cancelled the order (though they may have been even harder to do then wait). After receiving the cover; it had loose material and seemed to lack craftmanship. I took pictures and emailed them my concerns. No response. After waiting 2 weeks for a response I emailed them again with the same questions and also asked about max speed of trailer and cover usage. Again no response. Waited another 2 weeks and still no response (ghosting). They have no phone number to call and they don't answer emails. Once they have your money you are on your own. The idea of this cover is good, but the company is bad. I would not recommend purchasing anything from this company. They have zero customer service and have no intention of following through with helping anyone who buys from them. DO NOT BUY FROM FIT PROTECTION.

This is the only place I can find so far that will even let you write a bad review on FitProtection. So if you are reading this pay close attention. I would gladly post pictures in if I could. This Company is the poster child for a scam operation. I will explain why. I ordered a cover on July 9th. They never contacted me about orders being delayed. I had to email them to find out i was put on an indefinite hold. When the cover came in 2 months later, I am disappointed. The magnets are not in the best location to fit. The cover is baggy looking. Every effort to complain has been blocked. There website does not allow for reviews to be posted. There is no phone number to contact them. If you comment on their facebook page they delete it. If you comment on their advertising they delete it. They are blocking everything negative about their products and only promoting positive or maybe even fake feedback. I would not recommend anyone buy from this company.