James K.
Great program - Shady subscription model - Poor customer support
I participated in this program for several months and reached phase 3. The content and information provided are outstanding. Dr. A's workouts and meal plans are exceptional—effective and varied enough to keep things engaging. However, the customer support experience is a stark contrast. Responses have been unhelpful and, at times, outright rude. Additionally, the billing history and account information are frustratingly ambiguous. There is no clear mention of charges in the dashboard, no email receipts, and no record of what is being charged or when. Canceling the subscription proved even worse; I was still charged after submitting my cancellation. I am still awaiting a response from support. Unfortunately, my experience with this program has led me to involve my bank to dispute the charges and flag any future transactions from Fit Father Project. In summary, I am extremely disappointed because this otherwise outstanding fitness and nutrition program is undermined by questionable support and shady billing practices that detract from its value. Dr A's program content is an A, and the customer experience is an F, so I'm giving 2.5 stars.
Response from Fit Father ProjectMar 26, 2025
Hi James/Kenneth - I checked our system and there is no one in the system as either James Kenneth or Kenneth James. Can you please write to support@fitfatherproject again and address it to Craig? I'm sorry if things haven't gone smoothly and we'll get this figured out for you.




