First South Financial Credit UnionReviews of firstsouth.com

Absolutely terrible service. Wanting me to visit First South to close account - I live 100 miles away. This business is so automated the right hand does not know what the left one is doing.

They will steal your money!!! I'm telling you go with Orion Federal Credit Union!!! First South screwed me out of $220!!! There will do it to you too!!!

Thank you so much

Help needed! ASAP, I have cared for the people in the tri-state area since the COVID pandemic. I am a front-line Registered Nurse serving those that have served us. The United States Government currently has various loan repayment options available for healthcare workers. One program is the Educational Reduction Program (EDRP). This program is geared toward recruitment and retention of healthcare workers. I am currently in the EDRP. The program reimburses you yearly up to $200,000. Basically, you make payments to the loan office, then send proof of payment to the Agency. You (employee) then receive a reimbursement of the amount you paid. I transposed my account number at the credit union. I reached out to the credit union explained the mistake. Multiple bank reps stated the money would be sent back to the issuer. Every morning I reached out to the bank. Only to have my money placed into my account then removed by bank's risk management. The credit union deposited a portion of the check then stated the other money was deposited into someone's account. It's my fault by law the credit union does not have to replace the funds. I want every person banking with a credit union to know the difference in financial institutions. There are Federal regulated and state regulated credit unions. Your money is protected with a Federal credit union. But a state regulated credit union has a different set of rules. A Tennessee regulated credit union took my funds. And will not replace the money. The bank stated I need to get a lawyer and go sue the people who spent the money. Everyone beware of shady business practices. Put your money in a Federal insured credit union. First South credit union is a Tennessee regulated credit union, don't make the mistake putting your in money here. First South has not sent me any information. This occurred May 27, 2022 over a month later.