Cheryl C.
Secure the tops on items with liquids
The only thing that I was very disappointed with was I ordered 10 - 1 oz. spray bottles of alcohol and 10 - 1 oz spray bottles of Hydrogen Peroxide. They came all thrown together in a big baggie and 3 of the bottles did not have caps secured and were completely empty. I had two more where the caps were not screwed on tight and lost about 1/2 the contents. Fortunately, I had large bottles of both products so I was able to fill contents that was lost. I had to take extra time to wash and dry all the bottles before I could restock all of our first aid kits. I am quite sure there is a better way to pack these items for shipping.
Response from First Aid Supplies OnlineMay 31, 2019
Cheryl, I apologize I didn't see this sooner. I would love to make this right and replace your lost contents. We have changed our packaging policy and learning as we go to make it better for our customers. Could you give me a call so I can speak with you personally and I will get some replacements out to you. Thanks for your business and we hope that in the future we can improve our service to you. Kristie 800-874-8767