fireblanket.comReviews of fireblanket.com

My mom asked me to place an order for her totaling over $100 on November 8th. Shipping was estimated to take 4-6 business days - November 17 if it took the full 6 business days. It is now December 2 and still no delivery and no information on an estimated date in the Shop app. I have tried calling the Fire Blanket Inc. number three times, I’ve texted twice, submitted a web form inquiry, and emailed them directly requesting information on an estimated delivery date over the course of a couple weeks. Delayed shipments are occasionally understandable and unavoidable, but the complete lack of response/communication is astounding and unacceptable. You can’t even do a last resort contact on X since it looks like they do not operate pages on social media - probably to avoid public complaints. At this point, it feels like my mom was scammed out of her money. Even if the blankets do eventually show up, the worry and time invested in trying to track down a delivery estimate for the order are not worth it. Order from a different brand.

What a scam of a company. I ordered a blanket and they were sure to take my money asap. Then after several weeks I had no movement or tracking info. I contact this company via email, phone and online chat. No response at all ever. I had to dispute the charge via Paypal for them to even ship the blanket. And still no blanket over a month later and still no response from this company. Save yourself the hassle and buy for a different company..

I ordered a special, buy 6 get 6. I paid 113.94. I received 1 single blanket. I have called, texted, and emailed several times with no return call or email. I placed the order on their website on 7/16 and it arrived on 7/22. Obviously there is no customer service. I am very disappointed. I purchased these for my father who is a retired fireman, after a member of his retirement community had a kitchen fire. He wanted to gift them to other members of his community. I will be sure I spread the word to not purchase from this company as they don’t deliver what was promised nor do they seem to care about their customers.

I still haven't received it.