FINDSIOReviews of findsio.com

Response from FINDSIOMay 12, 2026

Dear Jasmine, We have located your previous conversation with our support team and can confirm that we have already reached out to you via email regarding this matter. We have also checked your account and can confirm that your subscription is cancelled, so no further charges should occur. Please kindly check your mailbox (including your spam/junk folder) for a message from [email protected] with further details and assistance. We’re here to help and will gladly continue assisting you through email.

Response from FINDSIOMay 4, 2026

Dear Linda, We’re really sorry to hear about your experience and understand how concerning this must be. At the moment, we’re unable to locate any account in our system based on the information provided. We’d really like to help resolve this for you. Please reach out to us via mail at [email protected] and include any details you may have (such as possible email addresses or a screenshot of the charge), so we can investigate and assist you as quickly as possible. We’re here to help and would appreciate the chance to make this right.

Response from FINDSIOApr 21, 2026

Hola, Lamentamos mucho tu experiencia. En algunos casos, los informes pueden aparecer limitados si hay poca o ninguna información pública disponible relacionada con la búsqueda. Dicho esto, nos gustaría analizar tu caso y ayudarte a mejorar tu experiencia. Solo podemos ver tu nombre de usuario en Trustpilot y no tenemos acceso a los detalles de tu cuenta. Si pudieras compartir tu correo electrónico con nosotros [email protected] , con gusto te añadiríamos créditos adicionales para que puedas realizar búsquedas con diferentes datos. Nos encantaría mostrarte cómo funciona el servicio cuando tengamos más información disponible. ---- Hi, We’re really sorry to hear about your experience. In some cases, reports may appear limited if there is little or no publicly available data linked to the searched information. That said, we’d really like to look into your case and help improve your experience. We can only see your username on Trustpilot and don’t have access to your account details and if you could share your account email with us at [email protected] , we’d be happy to add extra credits so you can try additional searches with different data points. We’d love the chance to show you how the service works when more data is available.

Response from FINDSIOApr 6, 2026

Dear Brandy, Thank you for reaching out and sharing your concerns. We assure you that all charges are intended to be fully transparent, and we are here to help resolve any misunderstandings. If you could provide the email address linked to your account, we would be glad to investigate your case and clarify any unexpected charges. Please reach out to our support team ([email protected]) so we can assist further.

Response from FINDSIOMar 30, 2026

Dear Tony, We’re sorry to hear about your experience. At the moment, we’re unable to locate any previous conversation or account based on the information provided. To help us investigate and resolve this for you, please provide the email address used during registration. Alternatively, you can contact our support team directly at [email protected] , and we will be happy to assist you as quickly as possible. We’re here to help and look forward to resolving this for you.

Response from FINDSIOMar 18, 2026

Dear Customer, We’re sorry to hear about your concerns and understand your frustration. We would like to clarify that subscription details, including pricing and renewal terms, are presented during the checkout process and require user confirmation before any payment is made. A confirmation email is also typically sent after registration. That said, we take your feedback seriously and would like the opportunity to review your case in detail. Please reach out to our support team with the email address used during sign-up, so we can investigate and assist you accordingly. We are committed to resolving concerns transparently and appreciate you bringing this to our attention.

Response from FINDSIOMar 18, 2026

Dear Robert, We’re sorry to hear about your experience. We’ve located your account and previously contacted you by email — please check your inbox and spam folder for a message from Findsio ([email protected]) We acknowledge your concerns and confirm that your refund has already been processed. A confirmation email has been sent to you; kindly check your inbox, including your spam or junk folder. Our priority is to ensure that every user feels confident in both our service and our support. Should you require any further assistance, please do not hesitate to contact us.

Response from FINDSIOMar 12, 2026

Dear Jenny, We’re sorry to hear about your frustration. At the moment, we’re unable to locate your account based on the information in your review. Please provide the email address used during sign-up, and we will check your account and ensure the subscription is cancelled if it is still active. You can also reach out directly to our support team at [email protected] , and we will be happy to assist you and resolve this as quickly as possible.