Frank De P.
The Specialist of 'Recurring' payments.....SCAM
Zero stars is not an option Specialist of the RECURING PAYMENTS. Someone accepts a trial, and 50% forget it, after the trial, they charge you the total amount, without giving you the name of the merchant, so you cannot find how to unsubscribe anymore....If you didn't pay with apple or google, they refuse to give you the merchant, and almost impossible to find where to unsubscribe for the next month, or period. They tell you it's for privacy, while you pay at the merchant, and you cannot know what you're paing for. THEY DON'T EVEN HIDE IT ANYMORE. Finby asked me some specification about the website. These questions are exactly what I wanted to know in order to stop the referal payment. The ones THEY couldn't give me to change te settings of the website I paid for every month. Returning an answer with a question....not exactly very professionale.....DISHONEST SERVICES
Response from FinbySep 15, 2026
Hello, We are sorry to read about your experience, and we would like to understand what happened. We have checked our records and we cannot find any account, subscription or payment that matches this review. Your review also does not describe our service or contain any detail that would let us identify a transaction: no date, no amount, no reference and no explanation of how you used Finby. Before we can respond to the specific points you raise, we need you to clarify how you came into contact with us. Please send the following to [email protected]: - how and where you used our service - the exact descriptor shown on your statement - the date and amount of the charge - any order, invoice or transaction reference If a payment was processed by us, we will identify it, explain exactly what it covers and help you stop any further charges. If it was not, we will say so clearly, and we would ask you to update the review so it points to the right company. We are happy to resolve this as soon as you get in touch. Best regards, The Finby Team