We hope everyone can afford at least one piece of custom jersey apparel. and We hope you love what you've ordered! But just in case you're not 100% satisfied, pls give us a chance to make it right!
fiitgshop.com (fiitgshop.com) has 263 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Consumer
UPDATE: Got my shipment 4 weeks late: SHIPPED ONE SHIRT - PAID FOR TWO !!!!!! F..ing quality though - DO NO BUY FROM THIS COMPANY
Response from fiitgshop.comOct 19, 2021
Hi, you should have another shipment. Hope you give us another chance. please send us a DM with your order # and email address so we can have a customer care rep look into this? Thank you so much!
Tierra
Placed an order in August and never received a confirmation email about it. The payment was taken out of my account. I've reached out via email and phone multiple times with no response. It is now exactly 1-month later and I still haven't gotten any confirmations or responses. Terrible customer service. You guys should be ashamed of yourselves.
Response from fiitgshop.comOct 19, 2021
Hi Tieera, We understand how upsetting. We'd love to take a closer look and get this sorted out. Hope you can give us another chance. Can you please send us a DM with your order # and email address so we can have a customer care rep look into this? Thank you so much!
Fred W.
Terrible customer service. Signed up for automatic updates there was none. The tracking number was a fraud this is a scam. I ordered jersey august 15 and today September 15 no update provided. They have ruined a surprise for a grooms bachelor party‼️ Be aware of bad and unprofessional business.
Response from fiitgshop.comOct 19, 2021
Dear Fred, sorry for the shipping delay! We will definitely monitor and improve our shipping services in the future! Here is your tracking number 9400128206335449760058, you can track https://t.17track.net/en#nums=9400128206335449760058. Sorry again for the inconvenience!
Brad
2 weeks since order and no update
Response from fiitgshop.comOct 19, 2021
This is definitely not the experience we wanted for you to have, Brad. Please allow us to make your experience better. We'd like to know more about this. Please send us your order info, so we can look into this further, directly to : [email protected] We'll keep our eyes peeled for your message.
Wyse
I ordered 2 hoodies and a baseball shirt only the hoodies came. I have no clue when the other shirt will come in.
Response from fiitgshop.comOct 19, 2021
Hi, you have another parcel, you can track https://t.17track.net/en#nums=9858230745 If you did not receive the rest, please send us the email, so we can look into this further, directly to : [email protected] We'll keep our eyes peeled for your message.
J M.
Nobody order from this company!!! It’s nothing but problems I’m warning you!!!!
Response from fiitgshop.comOct 19, 2021
Dear Customer, we are truly sorry for the long wait! We will definitely focus on solving this issue! Would you mind letting us know your order number, we will look further into your case and get back to you. Sorry again for any inconvenience this may cause you!
אלון א.
Terrible customer service, terrible shipping and delivery, ordered an item a month ago, paid for faster shipping and still nothing! Beware scam
Response from fiitgshop.comAug 26, 2021
Oh dear! Sorry about that. Please email [email protected] and our team can take care of you! Rest assured, we will flag this issue to the relevant department for improvement. We appreciate your feedback and do hope that your next experience with us would be a much better one. Thank you and stay safe.
Orion D.
Order took three times as long as promised and the quality is pure, unadulterated, crap. Not even close to the size ordered or the layout designed. Stay away from this company
Response from fiitgshop.comAug 26, 2021
Oh dear! Sorry about that. Please email [email protected] and our team can take care of you! Rest assured, we will flag this issue to the relevant department for improvement. We appreciate your feedback and do hope that your next experience with us would be a much better one. Thank you and stay safe.
