fi.google.comReviews of fi.google.com

Went from android to apple back to android for this Google Fi Pixel 6. 10/10 would recommend, if you want a cheap way to heat your entire house throughout winter. Anything above 90 degrees (outside temp) and the pixel 6 will heat up FAST. Almost too hot to touch and god forbid the performance suffers as a result (spoiler alert, it does)! Good luck using maps when this happens. Battery lasts half a day AT BEST. Even the Google apps drain the battery and spike that internal temp up HIGH. Also, the Fi Network sucks because it bounces between the other sucky providers you think you’re getting away from by joining Fi. Good customer service tho, transition was easy enough. I wish phone makers would focus less on worthless money grabs like 9millionbillion megapixel camera specs and focus more on performance specs like battery life and internal coolness... Sent lots of 'feedback' to Google but I know better than to think that it gets sent to an actual decision maker… Only thing I can do is leave my review and move on to another phone later on. Currently looking for a way I can crawl back to apple. I will not be staying with Fi or Android going forward lol My battery dropped from 20 to 13 percent just from writing this lmao

WORST EXPERIENCE EVER! they have never sent my phone wouldn't refund my down payment now they charged me $1300 for a phone I've never received!!! RUN AWAY FAST!!! CUSTOMER SERVICE IS NON-EXISTENT!! they said they sent me a refund email I need to respond to..... I never got it... The customer service representative said he could see the email, I asked him to resend it and his answer was...... I don't have that ability!!! The biggest on-line search engine can't resend or forward an email???? STAY AWAY!

worst customer service in the history of customer service! Please go with any other phone carrier you can. google fi bottom of the barrell in customer service.

I have never had such poor customer support as I received from Google Fi. And this is having had multiple utility bills, phone bills (Verizon included), banks, computer part suppliers (Intel, ASUS, Seagate, WD), the list goes on ... Google Fi tops the list for worst experiences. It started with me purchasing a prepaid SIM presumably with unlimited calls and data already attached to it at a $50 value. The activation card promised this was an easy 5-10 minute process. It took me days. I had to call multiple times to finally receive help through a workaround...except it was hardly a workaround as I got charged twice. Fast forward, phone has no ability to make/receive calls or data. I contacted Google Fi via other means to help review the account balance to see if that's why it wasn't working. Customer support refused to help or answer my questions. We just kept going around and around in circles. I highly recommend you run away, don't walk, from anything Google Fi. Horrible experiences, would not recommend if it was $10/month.

Dog poop ass plan. Takes money without telling.

Really awful service - I wouldn't receive texts for days sometimes and terrible to no reception in many areas. Leaving it was also a disaster - I would strongly recommend avoiding completely.

Horrifically bad service. The help desk is clearly designed to run interference rather than actually address customer concerns. I have made several attempts to elevate my concerns to someone who actually has the authority to address them only to be frustrated every time. I am sorry I ever signed up for Google fi

I HATE GOOGLE FI! This unlimited data is a mirage, there is no UNLIMITED DATA! You are only given 50GB to last the whole month and if you use that, it slows down to 2G speeds which is BEYOND RIDICULOUS! So no more social media, paying bills or watching movies after that. I am so done with them. I wish I could go back to Metro PCS. Also, your Hotspot data comes out of that 50GB. So don't use it up. When I had Metro I had true unlimited data without drastic slow down speeds AND Hotspot data was separate!