feelopus.comReviews of feelopus.com

Opus is a scam Purchased the sound bed in November, never to have it delivered. Requested a refund in March and was told I would get the refund. They then kept telling me they were having technical issues for the next 3 months and were trying to process the refund. I finally reported to my credit card company and they are helping me work through it. Opus is still fighting giving me a refund, even though the bed was never delivered and they promised to send a refund. 100% a marketing scam.

Ordered the bed, never got it! Asked for a refund and after emailing back and forth for 3-4 months and not receiving my refund I contacted my bank. Since I didn’t file a dispute with the bank in time (hoping I’d resolve with opus) I still haven’t received my $1,900 back. Stay away!!!

Scam, no customer support, they make money on your deposit…avoid at all costs

Promised the bed for over 6 months! Constant delays, same story - delay in shipments. Now even when they promise a refund, they say it's by check and will take 21 business days. After 2 months I still have nothing other than a reply that they are working on it! Stay away and save yourself the headache.

3 months and 4 requests and they still haven’t refunded my deposit.

These people are Frauds. They have BLOCKED ME on multiple accounts, deleted my comments and they lie cheat and steal. They manipulate. They took my money and took over 4 years to NEVER deliver. They NEVER apologized and either the CEO is an incompetent to run a company or the employees working for him have poor business management skills and never brought this to anyone’s attention. I have plenty emails, screenshots and comments being ignored. HORRIFIC WASTE OF TIME.

Never received my bed!

If I could give 0 stars, I would. Ordered my soundbed over a year ago. Reached out through the only method of communication with them, email, over the course of the year for updates, but always the same answer, "It's shipping soon." After I waited a full year, I reached out to request a refund, and they said they would issue it within 10-14 days. I STILL have no refund, and now I'm getting the same answer of "soon". I'm due a refund of over $2,300. How is this company still in business? It seems to me to be a scam to con people out of thousands of dollars, to never receive their product. I have submitted a fraud claim with the SEC as this company is completely fraudulent, just stealing people's money.