Fedex DeliveryReviews of fedex-delivery.co

Excellent package tracking / next day service... TERRIBLE customer service, would use another company if we could get cheaper international shipping

Jeg har ventet på en pakke, i 14 dage har der stået den er i Hvidovre i deres transit. Jeg får endelig fat på dem og så fortæller de at de har været hjemme hos mig og jeg selv har nægtet og modtage den??? Så de har destrueret den! Det var så en pakke til over 900kr. ALDRIG BRUG DEM!

FedEx Smartpost... so packages go to die at the Southaven, MS FedEx hub. I got to 70 reviews where packages were never delivered before stopping. Shipper states to wait 7-10 days. Ok, I can wait another 3 days, (yesterday was a holiday) making it 11, but my boots were supposed to be here a week ago, then it was changed by FedEx to 4 days ago, then 3, but my package hasn't moved since last Thursday, 5 days ago. FedEx states to call USPS, and USPS doesn't have a tracking number, so they say to call FedEx, so I'm stuck. I could have gone to the store or driven to the actual FedEx HUB by now. I chose the free shipping, because Ive been burned too many times with other places using FedEx, paying the extra $20-$30 and still not getting the items within the alloted time, but a week later. I would much rather pay for regular ground shipping if it means I get my items on time!! If I had paid for expedited shipping, and they used FedEx, I'd still be in the same predicament minus the shipping fee. I ordered from much farther places who use UPS or simply USPS and have received my package. FedEx states that it is shipped through the post office, but if this were true it wouldn't be scanned by FedEx. Because it isn't true. The post office makes the last leg of delivery once FedEx drops it off locally. The FedEx rep wanted to argue about this, and kept saying it was last scanned in MS, to call USPS. The FedEx rep said to call the shipper. I told her I already did, they said to call FedEx. The previous rep said to call USPS, who told me that they only take care of the last stop and that they can see on FedEx's site that it never left MS. I wanted to know why it hadn't left MS and the 3rd FedEx rep actually said that FedEx can't track FedEx Smartpost packages. WHAT?

The package was to be delivered to my company, no one came for the whole day of waiting. When checking the status of the parcel, it turns out that the parcel has been delivered to my company, I thought I was crazy after all I was at work all day. Fortunately, I have a CCTV record, and none of your couriers were near my company that day and the package was definitely not delivered to the reception, as tracking says. One week of calling customer service, and the same thing again and again that you will check and let me know, nothing. Today another phone call, another nonsense, a lady who doesn't even speak English so that I can explain to her again what happened. The worst courier company I have ever worked with

I read all the negative reviews, and thought, give them the benefit only to have been shown that all the negative reviews are true Had delivery confirmed by 6pm tonight, that was missed then by end of the day, now its been changed to 4 days time. .this is the worst delivery company I have had to deal with I have just e mailed the seller to say SWITCH companies now, or they will lose credibility too

I tend not to write negative reviews, however I had the same bad experience twice in one week. My bank attempted to send a new debit card to replace a damaged card. I received a text that stated my package was delivered, I work from home so I immediately called and opened a ticket because no package was delivered to my home. When I spoke to the agent, she simply stated that the package was delivered to the correct address. Clearly she was not listening as I stated I am home no package was delivered. I had to contact the bank and have another card issued... 2 days later my neighbor up the street brought the first package (they left this at my door he said). Well the exact same thing happened again, this time the resolution specialist was very helpful and within 30 mis, the driver arrived with the package. I understand the delivery personnel may be in a hurry...but reading an address is fundamental for the position.

Even one star is too much for FedEx! They do not do the job we PAY them for - they lie that they attempted delivery but no one was home, therefore putting the blame on you, leave the item in the lobby after the purchasing company has charged you door delivery, or lying again and simply taking the item directly to the depot for you to pickup. The last fact was on the news! Now I check with the company I want to buy from to see who the shipper is - if it’s FedEx - cancel the order and save myself from popping a cork.

Stay away from these guys, worst by far. We are a business and ordered a high value part from overseas to Australia. Parcel tracked well, and was “Supposed” to be delivered. Nothing came, no driver showed up yet we get a message “Delivered”. Got onto their customer service IMMEDIATELY, emails, visits, complaints etc.etc. Almost a month and a complete no win situation. Here’s the thing, you cant even claim from Paypal because tracking shows “Delivered”.. I have even filed cases with ACCC, consumer affairs etc.. absolute waste of time and a no win. IF FedEx employed drivers with half a brain, this wouldn’t happen. They have not even provided me with GeoLocation proof, just ignore my emails. Absolutely horrible.